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How can I get my account recovered when I can't get Microsoft to recognize me as the owner of...

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My account has been hacked, and I have historical emails that include sensitive information. I need to know how I can regain control of my account.

 

The hacker has changed the default email address and the password.

I have been in a war zone for the last two months, and don't recall enough of the "Latest" email recieved or sent, or exact sub-folder titles for the account recovery to recognize me as the person to hold the account for the last 12 years.

 

I hope some one out there can help me get into contact with someone (online help desk, or email help desk) that can assist me.

 

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