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Dear All,

We have an issue with a computer converting XP SP3 to Windows 7 profile.

Scanstate starts the migration, but keeps stuck at the "starting migration process" step.

Here is an exerpt of the log.

[0x080000] Dumping hive list at HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\hivelist...

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\MACHINE\HARDWARE] =>

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\MACHINE\SECURITY] => \Device\HarddiskVolume2\WINDOWS\system32\config\SECURITY

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\MACHINE\SOFTWARE] => \Device\HarddiskVolume2\WINDOWS\system32\config\software

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\MACHINE\SYSTEM] => \Device\HarddiskVolume2\WINDOWS\system32\config\system

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\USER\.DEFAULT] => \Device\HarddiskVolume2\WINDOWS\system32\config\default

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\MACHINE\SAM] => \Device\HarddiskVolume2\WINDOWS\system32\config\SAM

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\USER\S-1-5-20] => \Device\HarddiskVolume2\Documents and Settings\NetworkService\NTUSER.DAT

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\USER\S-1-5-20_Classes] => \Device\HarddiskVolume2\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\USER\S-1-5-19] => \Device\HarddiskVolume2\Documents and Settings\LocalService\NTUSER.DAT

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\USER\S-1-5-19_Classes] => \Device\HarddiskVolume2\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\USER\S-1-5-21-777271109-1902206275-829104273-9617] => \Device\HarddiskVolume2\Documents and Settings\XXXXXXX\NTUSER.DAT

2012-02-21 14:27:29, Info [0x080000] [\REGISTRY\USER\S-1-5-21-777271109-1902206275-829104273-9617_Classes] => \Device\HarddiskVolume2\Documents and Settings\XXXXX\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat

2012-02-21 14:27:29, Info [0x080000] End of hive list

2012-02-21 14:27:29, Warning [0x0803da] Waiting 6000 msec to retry hive load (tries remaining: 4)...

Obviously there is a problem processing the regsitry hive list. Scanstate is retrying forever. We have run scanstate in my company many times without issue. It seems it is only a problem with this computer.

What can we do?

Thanks,

Edy

 

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