Posted February 8, 201213 yr i have spent like eight hours trying to activate my office small and business 2010 having spoken to a number of people who have transferred the buck to the next person. I bought the physical cd 2007 version first, with a sticker on the package promoting a free update to the the 2010 version when it is released. I had a nightmare going through Digital river to activate this upgrade at the time in 2010. Now i have reformatted my computer, contacted Microsoft who told me to contact Digital river, who have a voice message to contact Microsoft. Now we do have a the Trade Practices act which have laws protected consumers against companies who do not fulfill their undertakings. All I want is to activate this product so i can get on with my life. What is bizarre is I have a my microsoft account which has a record of my microsoft purchases, and there is a download link to reinstall the software, when I do this, this is when the above error code occurs. I advised the microsoft staff member of this, and he said he will send me a link to download the office image file, which I did, and the product key, associated with this product has not changed the installation from a trial version. Now the email I received said this is an automated email please do not reply. Frustrated Continue reading...
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