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Windows Genuine Advantage Not Working


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Guest tbradley
Posted

Hello All,

I have a system that was recently infected with a virus, after repairing the system I started to receive an error message stating that Windows needed to be verfied as genuine but whenever I tried to run Windows Genuine Advantage I received the error "We are unable to determine whether your copy of Windows is genuine at this time."

Rather than screw around with it I decided to just reformat the system so now there is a fresh installation of Windows XP Pro x86 on the system. The product key I am using is a Volume License key that I have used on various other systems and I am 100% sure that it is genuine.

Even after the fresh install I am still getting the same error which does not make sense to me. When I get the error it gives me the option to go online for help and the page it brings me to says that it is currently verifying whether my copy of windows is genuine and then about 20 seconds later it redirects me to a blank page with nothing on it. At no point during does it ever tell me that my copy of windows is not genuine, just that it cannot verify whether it is or not. I have also tried installing Windows Genuine Advantage manually and receive the same error every time.

Can anybody help me with this issue? I have installed XP on hundreds of systems before and have never had an issue like this.

 

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