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Hello,

I have a Asus Netbook 1015PE that came with Windows 7 starter installed. The hard drive failed and could not be saved fromt the recovery partition. The user did not make a restore disk because it did not come with an optical drive. I contacted Asus and they will not send a copy of the OS for me to reinstall with my key. They want me to ship it in for repair, $$$. I do not have access to Windows 7 home Ultimate to remove the ei.cfg file and install that way. I attemtped it with my copy of Win 7 Pro from a USB drive but it did not work. It would not offer the selection for OS and went straight into Windows 7 Pro install.

Is there any other way for me to get a copy of the Win 7 starter OS? I already have a legitiment key for it. I do not understand why Asus will not send me a copy of the media to reinstall. Most manufacturers do this for a small fee. We will no longer be purchasing any Asus products in the future.

 

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