Windows 7 SP1 Installation Error - 0x80070002 - ERROR_FILE_NOT_FOUND

Hi,

I use Windows 7 Professional x64. I installed Readiness tool. It was completed successfuly.

CheckSUR.persist

Summary:

Seconds executed: 597

No errors detected

When I try to install Win7 Service Pack 1 (standalone installer), I get File not found error (0x80070002 - ERROR_FILE_NOT_FOUND). In CBS log, I see this error entry:

Info CBS Failed to find file: x86_networking-mpssvc_31bf3856ad364e35_6.1.7601.17514_none_0c80f0c5176cbb85\Firewall.cpl [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

I checked whether Firewall.cpl exists in SP1 or not. When SP1 installer gave error message, I didn't close SP1 window (in order to avoid cleanup). I copied windows6.1-KB976932-X64.cab file from temporary folder which was created by SP1 installer. I extracted this cab file to new folder by 7-Zip program. I looked into this folder.

I found x86_networking-mpssvc_31bf3856ad364e35_6.1.7601.17514_none_0c80f0c5176cbb85 folder that mentioned in CBS log. Firewall.cpl file didn’t exist in this folder.

Finally, I see that Firewall.cpl file doesn’t exist in required location in SP1 standalone installer

How can I solve the problem?

Thank you

CBS Log Details:

2011-04-04 19:57:19, Info CBS Exec: Staging Package: Microsoft-Windows-RemoteFX-VM-Setup-LanguagePack~31bf3856ad364e35~amd64~tr-TR~6.1.7601.17514, Update: INF_ts_wpdmtp, PinDeployment: amd64_synth3dvsc.inf-languagepack_31bf3856ad364e35_6.1.7601.17514_tr-tr_dcea92f58067a8c3

2011-04-04 19:57:40, Info CBS Failed to find file: x86_networking-mpssvc_31bf3856ad364e35_6.1.7601.17514_none_0c80f0c5176cbb85\Firewall.cpl [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:40, Info CBS Failed to gather all required files. [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:40, Info CBS Failed to gather all missing files for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:40, Info CSI 0000000e@2011/4/4:16:57:40.453 CSI Transaction @0x1253f30 destroyed

2011-04-04 19:57:40, Error CBS Failed to pre- stage package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:40, Info CBS Perf: Stage chain complete.

2011-04-04 19:57:40, Info CBS Failed to stage execution chain. [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:40, Error CBS Failed to process Multi-phase execution. [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:40, Info CBS WER: Generating failure report for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Staged, client id: SP Coordinater Engine

2011-04-04 19:57:40, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:40, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it...

2011-04-04 19:57:40, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...

2011-04-04 19:57:41, Info CBS Reboot mark refs: 0

2011-04-04 19:57:41, Info CBS SQM: Reporting package change for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Staged, limit: Staged, hotpatch status: StillGoing, status: 0x0, failure source: Stage, reboot required: False, client id: SP Coordinater Engine, initiated offline: False, execution sequence: 314, first merged sequence: 314

2011-04-04 19:57:42, Info CBS SQM: Upload requested for report: PackageChangeBegin_Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, session id: 101457923, sample type: Standard

2011-04-04 19:57:42, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard

2011-04-04 19:57:42, Info CBS SQM: Reporting package change completion for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, current: Resolved, original: Resolved, target: Staged, status: 0x80070002, failure source: Stage, failure details: "(null)", client id: SP Coordinater Engine, initiated offline: False, execution sequence: 314, first merged sequence: 314

2011-04-04 19:57:42, Info CBS SQM: stage time performance datapoint is invalid. [hrESULT = 0x80070490 - ERROR_NOT_FOUND]

2011-04-04 19:57:42, Info CBS SQM: execute time performance datapoint is invalid. [hrESULT = 0x80070490 - ERROR_NOT_FOUND]

2011-04-04 19:57:42, Info CBS SQM: Upload requested for report: PackageChangeEnd_Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, session id: 101457924, sample type: Standard

2011-04-04 19:57:42, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard

2011-04-04 19:57:42, Info CBS Enabling LKG boot option

2011-04-04 19:57:42, Info CBS Restored system sleep block state: 0x80000000

2011-04-04 19:57:42, Info CBS SPI: Error callback - 0x80070002

2011-04-04 19:57:42, Info CBS Exec: Processing complete. Session: 30143207_2763256607, Package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:42, Error CBS Failed to perform operation. [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:42, Info CBS Session: 30143207_2763256607 finalized. Reboot required: no [hrESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2011-04-04 19:57:42, Error CBS SPI: (CSPICbsClient::Finalize:737)Failed to finalize session hr=0x80070002

2011-04-04 19:57:42, Error CBS SPI: (CSPICbsClient::ChangeState:519)Failed to finalize CBS session to install package hr=0x80070002

2011-04-04 19:57:42, Error CBS SPI: (CSPCInstallTask::Execute:1010)Failed to install package with identity Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 hr=0x80070002

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