Posted January 17, 201213 yr In our domain we have a group called Remote-Helpers set up for remote assistance. Some computers allow me to connect via Remote Assistance with my personal account (which is a member of the group "Remote-Helpers", others give me a "permission denied" error. If I log in as a domain admin on my computer, I'm able to connect to any computer via Remote Assistance. I have used group policy to enable the remote assistance setting and set the "remote-helpers" as a helper. The group policy is taking affect as some Internet Explorer settings are changed. These are on the same GP that i'm using to modify these RA settings. Still, I tried forcing a GPUpdate and also leaving and rejoining the network but it seems these still are not working. I had another computer that I had the same issue with, and i re-installed windows and it started working, but I can't do that to most computers in production. Continue reading...
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