Guest RodFerg Posted January 17, 2012 Posted January 17, 2012 I purchased 2 Optiplex Dell computers from the company I work for (Ford Motor Company). The comps had been wiped, but they also gave me the laser etched instal CD. They both have the Windows product key sticker on them and one product key worked, but one did not. It gives me the error that "the Product ID you entered is not valid", but the key is coming from the original sticker on the computer. Doubled, triple checked the numbers to make sure they are correct and reentered them 5 times to no avail. Any suggestions as to what to do now. Continue reading... Quote
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