Jump to content

How do I remove Win 7 virus when I can't even see my desktop because the screen is totally...


Recommended Posts

Guest Billy Snapp
Posted

I was wasting time on supposedly safe sites and I got hit with the Win 7 virus. This is the second time that this has happened under McAfee antivirus.

 

Anyway, I shut down the computer. Now when I restart, I can still sign in, but after that point, the entire screen is black. The ONLY visible things are the stupid messages from the Win 7 virus. This is true in safe mode as well, so I can't even open other anti-virus software saved on a flashdrive. And when I say black, I mean black. The only visible things are the dumb Win 7 virus messages that pop up out of the blackness.

 

Any ideas? I would prefer advice on how to remove the virus in this state, but I will reformat if I have to (but I don't know how with a black screen, so advice on that topic would be nice.)

 

I can access safe mode with a command screen (one of the safe mode options), for what it's worth. I can also pull up task manager with ctrl-alt-del, but the Win 7 virus won't let me do anything.

 

If you're wondering how I am posting this, I am using the girlfriend's computer.

 

Thanks

 

Continue reading...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...