Posted December 29, 201113 yr I'm trying to use system restore on my laptop for Windows 7. One of the steps asks me user id and password, I don't recall ever setting any up at the time of purchase. Where do I find that information so I can continue restore? I believe I have a malware issue and I cannot run any free downloads to remove it. When I click on run program for malware removal I get asked what program do I want to use. Any help on either of these issues would be appreciated. tlhoff Continue reading...
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