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unresponsive media player for dvds


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Guest Raven Queen
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My WMP will not function at all for DVDs. I get the "not responding" message. I end the program & send an error message. I am the second owner of this laptop & don't know the previous history of functionality. It would play videos when I first tried it, but would freeze & had many other issues. I can listen to radio through the player just fine. Now it does not function at all for DVDs. A friend installed Cyberlink Power DVD as he thought there was a driver issue, & that's when it ceased to function totally. I can't even play a CD. I did your safety scan & all was fine. Otherwise my machine is just fine. Cyberlink & WMP won't play videos. HELP! I'm not computer savvy. Thank you.

 

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