How do I resolve a Media Player issue that has this log file error? The player will shuts...

[KB910393.log]

0.172: ================================================================================

0.172: 2011/12/20 16:05:11.249 (local)

0.172: g:\f7e8e4b2b08f4d9b12aea63416868945\update\update.exe (version 6.2.29.0)

0.188: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

0.188: Hotfix started with following command line:

0.235: CreateUserInterface: GetProcAddress for DefineInstallCustomUI failed: 0x7f

0.250: Return Value From VerifyPreRequisites = 0

0.250: VerifyPreRequisites returned value( 0x0 ) which is Not Equal To 0x1

0.250: Condition Check for Line 1 of PreRequisite returned FALSE

0.250: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

0.250: KB910393 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB910393 failed. For More details check the Log File c:\windows\KB910393.log

0.266: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

0.266: Setup cannot continue because one or more prerequisites required to install KB910393 failed. For More details check the Log File c:\windows\KB910393.log

55.407: Message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB910393 failed. For More details check the Log File c:\windows\KB910393.log

55.407: User Input: OK

55.407: Update.exe extended error code = 0xf0f4

55.407: Update.exe return code was masked to 0x643 for MSI custom action compliance.

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