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Autocad2008 vs HPLJ5200DTN x64 driver on Vista SP1


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Guest Reproman
Posted

I need help in fuguring out why Vista rejects the HP LaserJet 5200DTN driver when we print from Autocad 2008. For some reason it allows for us to print an 8.5x11 page but it will crash if you choose any other type of page size. This is what Autocad generates each time.

Problem signature:

 

Problem Event Name: APPCRASH

Application Name: acad.exe

Application Version: 23.1.51.0

Application Timestamp: 45d00500

Fault Module Name: StackHash_4ecb

Fault Module Version: 6.0.6001.18000

Fault Module Timestamp: 4791adec

Exception Code: c0000374

Exception Offset: 00000000000a6e97

OS Version: 6.0.6001.2.1.0.256.6

Locale ID: 1033

Additional Information 1: 4ecb

Additional Information 2: 06e55117a447f0d91e03ad02a75559f3

Additional Information 3: febf

Additional Information 4: 37176fec84c1c143f6a670f28322e6b0

 

Now Autocad is not offering any assistance and neither is HP. I did see however that under windows update, Microsoft released new files that allowed for the HP Designjet 5500 drivers (PS3 and RTL) to be used in a Vista x64 environment. This being the case i am sure that this has become a known issue with more Autocad users that have begun to cut over to Vista x64.

 

Our current environment has the print queues residing on a Windows 2003R2 server with SP2. We updated as suggested and still continue to have the same problems. Any search to the Problem signature above yields no answers. The closest I got was the StachHash errors yall are experiencing with Oulook. Any assistance will be greatly appreciated.

 

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