Posted August 17, 200717 yr Hi, On multiple occasions I have attempted to follow up occasional software problems using the System Information application in System Tools. Inside that is a Software Environment Tab and one item listed is Windows Error Reporting. Each time I use this the System Information application goes non-responding. Under Reliability Monitor that is always reported as msinfo32.exe having gone non-responding. In Computer Management here is the text of the error report: Log Name: Application Source: Application Hang Date: 14/08/2007 16:57:01 Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: Philip-PC Description: The program msinfo32.exe version 6.0.6000.16386 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 79c Start Time: 01c7de8b94b2c240 Termination Time: 16 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <EventID Qualifiers="0">1002</EventID> <Level>2</Level> <Task>101</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2007-08-14T15:57:01.000Z" /> <EventRecordID>28949</EventRecordID> <Channel>Application</Channel> <Computer>Philip-PC</Computer> <Security /> </System> <EventData> <Data>msinfo32.exe</Data> <Data>6.0.6000.16386</Data> <Data>79c</Data> <Data>01c7de8b94b2c240</Data> <Data>16</Data> <Binary>55006E006B006E006F0077006E0000000000</Binary> </EventData> </Event> I'm not sure if it is related but I also regularly get the following error for the Windows Feedback Platform Log Name: Application Source: WerSvc Date: 16/08/2007 08:54:20 Event ID: 5007 Task Category: None Level: Error Keywords: Classic User: N/A Computer: Philip-PC Description: The target file for the Windows Feedback Platform (a DLL file containing the list of problems on this computer that require additional data collection for diagnosis) could not be parsed. The error code was 8014FFF9. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <EventID Qualifiers="49152">5007</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2007-08-16T07:54:20.000Z" /> <EventRecordID>29196</EventRecordID> <Channel>Application</Channel> <Computer>Philip-PC</Computer> <Security /> </System> <EventData> <Data>8014FFF9</Data> </EventData> </Event> Please help with what's going on and hopefully a fix for the problem, thanks. -- Hopefully
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.