Greetings.

 

We have an ActiveX control that is giving us trouble on 2008 R2 with Terminal Service installed:

 

Faulting application name: anon.exe, version: 6.2.3914.1604, time stamp: 0x4b26d458

Faulting module name: rtutils.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b9ac

Exception code: 0xc0000005

Fault offset: 0x00001e1a

Faulting process id: 0x1e40

Faulting application start time: 0x01cbfea58f5a4463

Faulting application path: C:\Program Files (x86)\x\y\anon.exe

Faulting module path: C:\Windows\system32\rtutils.dll

Report Id: cde1ce7d-6a98-11e0-9bd1-9a981ca5bf8d

 

Any and all suggestions are gratefully accepted.

hi there,

 

Try to run this: regsvr32.exe rtutils.dll

 

if this doesn't help, copy that DLL from another trusted system to your server.

 

Anyway, when this error appears?