USB Browser Mouse Driver Error

[Guest dencybk]

bulb0052582977 Wrote:

 

> I got the following error while trying to install my usb dell optical

 

> mouse

 

>

 

> "Windows found driver software for your device but encountered an error

 

> while attempting to install it

 

>

 

> USB Browser Mouse

 

>

 

> An error occurred during the installation of the device

 

>

 

> The driver installation file for this device is missing a necessary

 

> entry.

 

> This may be because the INF was written for Windows 95 or later. Contact

 

> your

 

> hardware vendor.

 

>

 

> If you know the manufacturer of your device, you can visit its website

 

> and

 

> check the support section for driver software."

 

 

 

ANSWER:

 

-------------

 

This problem is usually observed in PC's with windows vista operating

 

system.

 

Probably you were using an old mouse prior to installing the new USB

 

browser mouse.This sometimes leads to conflicts in the hardware device.

 

The solution is as follow:

 

Prerequisite:

 

----------------

 

There should be a recovery drive in your system

 

Solution:

 

---------

 

1)Open "Device Manager" (obtain this from control panel)>Mice and

 

pointing devices>right click on PS2 mouse & uninstall it.

 

The computer will prompt to restart.

 

 

 

2) Restart your PC with USB Browser mouse connected to the port of your

 

PC.

 

Upon log in ,the computer will reinstall the driver settings and

 

restart your PC.The USB Browser mouse should now be ready to use.

 

 

 

 

 

--

 

dencybk

 

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