Problem: czech(cz) operating system + IE7 - Page cannot be displayedcomes after form submissiion

[Guest bittu]

Hi All,

 

 

 

 

 

 

 

We are facing one issue. Please find the details below. Any solution/

 

suggestion is much appreciated.

 

 

 

Problem: Sometimes after information is filled in the form and

 

Continue button is clicked, the communication fails. It simply shows

 

the error page showing "the page cannot be displayed". This problem is

 

only with the czech OS + IE7 environment. In mozila firefox its

 

working absolutely fine. When we click continue button and submit the

 

form, form is not submitted to corresponding struts action class

 

rather displaying "page cannot be displayed screen" in czech language.

 

 

 

 

 

 

 

Environment: Windows OS (Czech), IE 7 (Czech browser)

 

 

 

 

 

 

 

 

 

 

 

We have done below exercise to analyze this issue but there is no clue

 

as of now:

 

 

 

 

 

 

 

1. Removed all java script validations from the java script function

 

invoked on click of continue button (just kept the java script code to

 

submit the form) - To make sure that there is no java script error

 

 

 

 

 

 

 

2. Printed document variable names and values to make sure that no

 

special character in the form elements - To make sure special

 

characters are not going in request.

 

 

 

 

 

 

 

Please note we are facing this error in the above environment only and

 

this behavior is not consistent (i.e. sometime it works fine and

 

sometime it display error screen) on this environment.

 

 

 

 

 

 

 

 

 

 

 

If anyone has any solution/suggestion, please let us know. Many thanks

 

in advance.