need help with freeze up, blasts past chkdsk

[Guest ToddAndMargo]

Hi All,

 

 

 

XP-Pro-Sp3

 

 

 

I have a customer whose compute will randomly freeze up on

 

him after ~ 1-1/2 hour of operation, for no particular reason.

 

And, usually when he is away from it.

 

 

 

Here is what I have done to trouble shoot:

 

 

 

1) screen saver = none

 

 

 

2) power mode = always on

 

 

 

3) ran for five solid days without a problem on

 

Fedora Live CD (Linux) without a freeze up. If

 

you are unfamiliar with Fedora Live CD:

 

 

 

a) it does not use the hard drive

 

 

 

b) although is does use RAM, it masks off

 

bad memory as a phony process. (Unlike

 

Windows that just corrupts or crashes.)

 

User's memory is non-ECC.

 

 

 

4) ran "chkdsk c: /r", answered "y" and rebooted. Chkdsk

 

never ran and the computer reboot as normal.

 

 

 

So, here is what I am thinking, the problem is isolated to

 

 

 

1) memory

 

2) hard drive (physical)

 

3) contents of the hard drive (Windows)

 

 

 

I think the big clue here is that is can not run chkdsk.

 

Hmmmm. What would keep chkdsk from running?

 

 

 

Any suggestions will be most appreciated.

 

 

 

Many thanks,

 

-T