Error message 80070490

[Guest JP]

You receive a "0x80070490" error code when you use Windows Update or

 

Microsoft Update Web sites to install updates

 

http://support.microsoft.com/kb/958044

 

 

 

How to overcome error 0x80070490 when installing updates in Windows

 

Vista/Server 2008

 

http://blogs.msdn.com/andrekl/archive/2008/09/29/how-to-overcome-error-0x80070490-when-installing-updates-in-windows-vista-server-2008.aspx

 

 

 

 

 

"PA Bear" wrote:

 

 

> Open a free Support Incident, Jake.

 

>

 

> Customers in the U.S. and Canada can receive technical support from

 

> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for

 

> support calls that are associated with security updates or using Automatic

 

> Updates. When you call, clearly state that your problem is the inability to

 

> reach and install updates via Automatic Updates in Vista. Tell them what

 

> you see in Event Viewer.

 

>

 

> In other countries, see http://support.microsoft.com/security > "No-Charge

 

> Support...for virus and other security-related" issues in right-hand menu

 

> for localized contact information.

 

>

 

> For more information about how to contact Microsoft for support issues,

 

> visit the International Support Web site:

 

> https://support.microsoft.com/common/international.aspx

 

> --

 

> ~Robear Dyer (PA Bear)

 

> MS MVP-Windows (IE, OE, Security, Shell/User)

 

> AumHa VSOP & Admin DTS-L.org

 

>

 

> Jake wrote:

 

> > Hi,

 

> >

 

> > Event viewer gave the following info:"Unable to Connect: Windows is unable

 

> > to connect to the automatic updates service and therefore cannot download

 

> > and install updates according to the set schedule. Windows will continue

 

> > to

 

> > try to establish a connection."

 

> >

 

> > Does this help?

 

> >

 

> >

 

> >

 

> > "TaurArian" wrote:

 

> >

 

> >> 0x80070490 -2147023728 E PROP ID UNSUPPORTED Permission denied / [Problem

 

> >> initializing or using session variables] or Element not found

 

> >>

 

> >> Any other errors in the event viewer?

 

> >>

 

> >> "Jake" wrote:

 

> >>

 

> >>> I'm getting the "Windows could not search for new updates" and

 

> >>> returned error code 80070490 in the window. I've tried restoring to a

 

> >>> previously-successful 'windows update' restore point but the problem

 

> >>> persists. There doesn't appear to be any reference in the Microsoft

 

> >>> Knowledge Base to this particular error code. Any ideas on the problem

 

> >>> and how to resolve it? Thanks.

 

> >>>

 

> >>> Ian

 

>

 

>