Posted April 9, 201014 yr I had this same problem after a new install of Windows Server 2008 x64. Found this site and it fixed the issue. It was a permission problem on the server. http://blogs.technet.com/brad_rutkowski/archive/2008/07/03/windows-update-fails-with-8000ffff-e-unexpected.aspx "Jason Burton" wrote: > Thank you, I will do that and post the outcome here. > -- > IT Solutions Architect > > > "PA Bear [MS MVP]" wrote: > > > Contact Windows Update support, Jason. > > > > Jason Burton wrote: > > > Here's the output from the bat: > > > > > > > > > C:\Users\admin\Desktop>net stop wuauserv > > > The Windows Update service is stopping. > > > The Windows Update service was stopped successfully. > > > > > > > > > C:\Users\admin\Desktop>net stop Cryptsvc > > > The Cryptographic Services service is stopping.. > > > The Cryptographic Services service was stopped successfully. > > > > > > > > > C:\Users\admin\Desktop>ren C:\Windows\SoftwareDistribution SD.old > > > > > > C:\Users\admin\Desktop>ren C:\Windows\system32\catroot2 catroot2.old > > > A duplicate file name exists, or the file > > > cannot be found. > > > > > > C:\Users\admin\Desktop>net start wuauserv > > > The Windows Update service is starting. > > > The Windows Update service was started successfully. > > > > > > > > > C:\Users\admin\Desktop>net start Cryptsvc > > > The Cryptographic Services service is starting. > > > The Cryptographic Services service was started successfully. > > > > > > > > > > > >> Hi Robear, > > >> > > >> I had attempted each: > > >> > > >> 1. Batch file (register.bat) ran as admin, and appears okay... starts.. > > >> (or seams) > > >> 2. Reinstall the Windows Update agent... that fails with the same code. > > >> 8000ffff > > >> 3. Rename SoftwareDistribution folder, I did that and restarted windows > > >> update service, still 8000ffff. > > >> > > >> Any help would be great... Thank you for your time. > > >> > > >> -- > > >> JB > > >> IT Solutions Architect > > >> > > >> > > >> "PA Bear [MS MVP]" wrote: > > >> > > >>> See TaurArian's 2 replies in this recent thread, ignoring the fact that > > >>> the thread's about Vista: > > >>> http://groups.google.com/group/microsoft.public.microsoft_update_catalog/browse_frm/thread/999d0fb892afe7f5/1a48b4a88d1d534a > > >>> > > >>> Tip: Temporarily disable real-time protection by your anti-virus and/or > > >>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG > > >>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before > > >>> attempting > > >>> to install the update(s). If you disable a third-party firewall, do NOT > > >>> connect to the internet without having the Windows Firewall enabled! > > >>> > > >>> Start a free Windows Update support incident request: > > >>> https://support.microsoft.com/oas/default.aspx?gprid=6527 > > >>> > > >>> Support for Windows Update: > > >>> http://support.microsoft.com/gp/wusupport > > >>> > > >>> For home users, no-charge support is available by calling 1-866-PCSAFETY > > >>> in the United States and in Canada or by contacting your local Microsoft > > >>> subsidiary. There is no-charge for support calls that are associated > > >>> with > > >>> security updates. When you call, clearly state that your problem is > > >>> related to a Security Update. > > >>> > > >>> For more information about how to contact your local Microsoft > > >>> subsidiary > > >>> for security update support issues, visit the International Support Web > > >>> site: http://support.microsoft.com/common/international.aspx > > >>> > > >>> For enterprise customers, support for security updates is available > > >>> through your usual support contacts. > > >>> -- > > >>> ~Robear Dyer (PA Bear) > > >>> MS MVP-Windows (IE, OE, Security, Shell/User) > > >>> AumHa VSOP & Admin DTS-L.net > > >>> > > >>> Jason Burton wrote: > > >>>> Windows Update.log has the following: > > >>>> 2008-11-24 08:21:38:414 996 928 Handler FATAL: UH: 0x8000ffff: Async > > >>>> stage operation failed in CUHCbsHandler::StageCbsPackage > > >>>> 2008-11-24 08:21:38:414 996 928 Handler FATAL: Request generation for > > >>>> CBS > > >>>> update complete with hr=0x8000ffff and pfResetSandbox=0 > > >>>> > > >>>> I have about 28 updates that need install, and I cant install ANY > > >>>> windows > > >>>> update... Help! ... > > > >
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