rocoyanna Posted April 29, 2011 Posted April 29, 2011 trying to upgrde server 2k3 to 2k8 keep getting error 0xc0000005 during the last step (completing upgrade) of the installation process. tried disabling all antispyware and quit all programs before starting installation without success. have brand new memory sticks which have been checked. tried also installing from another hard disk instead of the dvd drive also without success. shat else??? thanks. Quote
ICTCity Posted April 29, 2011 Posted April 29, 2011 Hello, Although for me the best thing to do is a clean install, I just heard a similar problem time ago which has been fixed with this hotfix: http://support.microsoft.com/kb/836721/en-us If this doesn't help, I suggest you to remount the old ram (at least, remove the new one) and try the upgrade. From what I can remember, error 0x05 is a memory corruption, BUT I AM NOT SURE! Quote -------------------------------------------------------- Tu peux aussi crire en franais. Du kannst auch auf Deutsch schreiben. Puoi scrivere anche in italiano. --------------------------------------------------------
rocoyanna Posted May 1, 2011 Author Posted May 1, 2011 Hello, Although for me the best thing to do is a clean install, I just heard a similar problem time ago which has been fixed with this hotfix: http://support.microsoft.com/kb/836721/en-us If this doesn't help, I suggest you to remount the old ram (at least, remove the new one) and try the upgrade. From what I can remember, error 0x05 is a memory corruption, BUT I AM NOT SURE! The ram seems to be all fine. i tested it overnight with memtest and it came out clean no errors in 9 passes. the hotfix suggested is from 2007. i would think that it has already been included in the updates since then. or not?? thanks for the help. Quote
ICTCity Posted May 1, 2011 Posted May 1, 2011 The ram seems to be all fine. i tested it overnight with memtest and it came out clean no errors in 9 passes. the hotfix suggested is from 2007. i would think that it has already been included in the updates since then. or not?? thanks for the help. I never said that your ram's faulty. I just *think* that an upgrade is harder than a clean install, so, maybe if something changes, your upgrade will not work properly. I just suggest you to remove the new ram, try the upgrade and AFTER, "update" your ram again. Quote -------------------------------------------------------- Tu peux aussi crire en franais. Du kannst auch auf Deutsch schreiben. Puoi scrivere anche in italiano. --------------------------------------------------------
rocoyanna Posted May 1, 2011 Author Posted May 1, 2011 I never said that your ram's faulty. I just *think* that an upgrade is harder than a clean install, so, maybe if something changes, your upgrade will not work properly. I just suggest you to remove the new ram, try the upgrade and AFTER, "update" your ram again. tried it without the new memory and no change. and as i suspected the hotfix from 2007 is already included in SP2 and it told me so. thanks. Quote
ICTCity Posted May 1, 2011 Posted May 1, 2011 Although the error sounds like an hw issue to me... Check this article (I think you already read it before the upgrade...) and check you're eligible to upgrade the system: http://technet.microsoft.com/en-us/library/cc755199(v=ws.10).aspx CHeck also tables at the very end! Quote -------------------------------------------------------- Tu peux aussi crire en franais. Du kannst auch auf Deutsch schreiben. Puoi scrivere anche in italiano. --------------------------------------------------------
rocoyanna Posted May 2, 2011 Author Posted May 2, 2011 tried it without the new memory and no change. and as i suspected the hotfix from 2007 is already included in SP2 and it told me so. thanks. tried also increasing the free space in the partition where windows is installed and gave it a total of 84.9 Gb with 36.4 Gb free space. the installation still stops at the same point as before (completing installation). this is, i think, an indication that the problem is not due to a random memory problem as the crash is not random. Quote
ICTCity Posted May 2, 2011 Posted May 2, 2011 tried also increasing the free space in the partition where windows is installed and gave it a total of 84.9 Gb with 36.4 Gb free space. the installation still stops at the same point as before (completing installation). this is, i think, an indication that the problem is not due to a random memory problem as the crash is not random. Can you please post the following informations? 1) HW specs 2) Actual Server 2k3 version (r1, r2, standard, enterprise, ...) 3) version you want to install (standard, datacenter, ...) Thanks Quote -------------------------------------------------------- Tu peux aussi crire en franais. Du kannst auch auf Deutsch schreiben. Puoi scrivere anche in italiano. --------------------------------------------------------
rocoyanna Posted May 2, 2011 Author Posted May 2, 2011 Although the error sounds like an hw issue to me... Check this article (I think you already read it before the upgrade...) and check you're eligible to upgrade the system: http://technet.microsoft.com/en-us/library/cc755199(v=ws.10).aspx CHeck also tables at the very end! the link brings me to "content not found" thanks. Quote
ICTCity Posted May 2, 2011 Posted May 2, 2011 the link brings me to "content not found" thanks. http://technet.microsoft.com/en-us/library/cc755199(v=ws.10).aspx Quote -------------------------------------------------------- Tu peux aussi crire en franais. Du kannst auch auf Deutsch schreiben. Puoi scrivere anche in italiano. --------------------------------------------------------
rocoyanna Posted May 10, 2011 Author Posted May 10, 2011 Can you please post the following informations? 1) HW specs 2) Actual Server 2k3 version (r1, r2, standard, enterprise, ...) 3) version you want to install (standard, datacenter, ...) here are my specs taken out of belarc: Operating System System Model Windows Server 2003 Enterprise Edition Service Pack 2 (build 3790) ECS GeForce 8000 series 1.0 Enclosure Type: Desktop Processor a Main Circuit Board b 2.30 gigahertz AMD Phenom 9650 Quad-Core No memory cache Board: ECS GeForce 8000 series 1.0 Bus Clock: 200 megahertz BIOS: American Megatrends Inc. 080015 05/12/2010 Drives Memory Modules c,d 695.17 Gigabytes Usable Hard Drive Capacity 125.30 Gigabytes Hard Drive Free Space ASUS DRW-24B3ST SCSI CdRom Device [CD-ROM drive] 3.5" format removeable media [Floppy drive] ExcelStor Technology J8160 [Hard drive] (160.04 GB) -- drive 0, s/n PV6904Q4AMGEFB, rev P22OA8BA, SMART Status: Healthy HP v125w USB Device [Hard drive] (16.02 GB) -- drive 4 MAXTOR S TM3160812AS SCSI Disk Device (160.04 GB) -- drive 2 MAXTOR S TM3320620AS SCSI Disk Device (320.07 GB) -- drive 1 OCZ-VERT EX2 SCSI Disk Device (55.02 GB) -- drive 3 6016 Megabytes Installed Memory want to update to server 2k8 enterprise thanks for the help. Quote
ICTCity Posted May 11, 2011 Posted May 11, 2011 If you can't give me other error's codes, I don't know what could be your problem. 0xc05 means too many things. It's too bad. Quote -------------------------------------------------------- Tu peux aussi crire en franais. Du kannst auch auf Deutsch schreiben. Puoi scrivere anche in italiano. --------------------------------------------------------
rocoyanna Posted May 11, 2011 Author Posted May 11, 2011 If you can't give me other error's codes, I don't know what could be your problem. 0xc05 means too many things. It's too bad. 0xc0000005 is the only code that microsoft cares to give in this case. i do not think it is a random occurrence as it happens every time precisely at the same stage, the final stage, of the upgrade from 2k3 to 2k8 (completing upgrade). it is some access violation or denial, but where? i have tried everything i've found online: updating from a hd instead of cd, exchanging memory from another computer, changing from ahci to sata in bios, to no avail. thanks for the help. Quote
ICTCity Posted May 11, 2011 Posted May 11, 2011 I know it happens at a precise moment, but 0x5 can be compared to "generic error occurred" which means everything and nothing at the same time. Sorry I have no more ideas Quote -------------------------------------------------------- Tu peux aussi crire en franais. Du kannst auch auf Deutsch schreiben. Puoi scrivere anche in italiano. --------------------------------------------------------
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