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Posted

I know this is over 6 months now, but has anyone been able to find the

 

solution for error 646? I'm still unable to install the updates using all the

 

suggestions above.

 

 

 

I have three updates that won't run.

 

 

 

Does anyone think this could be a virus?

 

 

 

Thanks

 

 

 

"Banjulbell" wrote:

 

 

> Same problem

 

> I've tried installing with Outlook running and with no other programs running.

 

> I've turned all Norton active features including Firewall off

 

> Still stuck with 7 updates including the ones mentioned here.

 

>

 

> These updates were ok on my laptop with Norton on it - installed without

 

> grief.

 

>

 

> Microsoft seem to be ignoring this problem and are hoping we will go away.

 

>

 

> Can anyone else help?

 

>

 

> --

 

> Philip

 

>

 

>

 

> "LTW" wrote:

 

>

 

> > This didn't work for me. I'm on Vista, I've just upgraded to new version of

 

> > Norton 360, and these 5 updates wont install. I've tried installing with

 

> > Outlook open - didn't work. Why has a faulty update been released? Can

 

> > anyone help me with the next step?

 

> >

 

> >

 

> > "rlouisd" wrote:

 

> >

 

> > > Okay, finally, a solution. If you have Microsoft Outlook open (i.e. program

 

> > > running) while you do this update, the update will be successful.

 

> > >

 

> > > "jkremke" wrote:

 

> > >

 

> > > > I have been trying to download updatees for widows vista. I keep getting

 

> > > > "Windows encountered an unknown error" error 646.any suggestions as what to

 

> > > > do? I have at least 5 downloads my computer needs

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