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Guest BCVolkert
Posted

This worked for me.

 

 

 

I have Office 2003, not 2007. Microsoft Update wanted to install KB972581

 

but it would always fail.

 

 

 

As suggested, I ran the Office 2007 Compatibility Pack

 

(FileFormatConverters.exe) installation and it failed as predicted. Without

 

rebooting, I ran the Office Installer Cleanup Tool and removed the Office

 

2007 Compatibility Pack. Without rebooting, I ran the Update from the shield

 

in the system tray and it installed.

 

 

 

PERFECT ! ! !

 

 

 

I'm using XP Pro SP3, Office 2003 SP3

 

 

 

 

 

 

 

"n5mj" wrote:

 

 

> On Oct 16, 10:43 am, TheDane

 

> wrote:

 

> > I have tried x times to run the windows update inorder to install the 2

 

> > security update for MS 2007 Office System

 

> > KB972581 and KB972434

 

> >

 

> > Each attemp fails.

 

> >

 

> > I am using

 

> > Windows OS 7 Enterprise (6.1.7600)

 

> > Office 2007 SP2 (12.0.6504.5000)

 

> >

 

> > What to do?

 

>

 

> Same problem here. Office 2007 updates fail. On my system it was a

 

> conflict with the Office 2007 compatibility pack, even though that was

 

> no longer installed.

 

>

 

> My fix:

 

>

 

> even if Office 2007 is installed, download the compatibility pack and

 

> install it. The package will tell you you don't need it. BUT it will

 

> create registry keys before exiting.

 

>

 

> Then use the Office Installer Cleanup Tool to remove the Office 2007

 

> Compatibility Pack entry. Note that there won't be an Add/Remove for

 

> the Compatibility pack in the normal Control Panel applet because the

 

> Comp. Pack didn't install remember.....

 

>

 

> Office 2007 service packs now install!

 

>

 

> My system: Vista 64-bit, Office 2007 Home & Office Standard running on

 

> a Toshiba Satellite.

 

> Had Office 2007 Trial installed. I activated that for 60 days then

 

> bought the military appreciation version of Office at my BX.

 

> Installed it. Somewhere a service pack or user interface error came

 

> along that caused the Compatibility Pack to install with Office 2007

 

> already activated... hence the registry entry conflict.

 

>

 

> I'd tried everything that came up on google searches... nothing

 

> worked, the Office updates stubbornly refused to install with that

 

> generic failure code of 8007006E.

 

>

 

> .

 

>

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