WINDOWS UPDATE PAGE FAILS TO LOAD

What anti-virus application or security suite is installed and is your

subscription current? What anti-spyware applications (other than Defender)?

What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the

computer (e.g., a free-trial version that came preinstalled when you bought

it)?

Are KB972270 and KB978207 both listed in Add/Remove Programs (after making

sure the Show Updates box at the top is checked)?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002

Tree wrote:

> I have XP Home SP3. I get the error message that the Windows Update page

> fails to load when trying to install the Updater Software. I have Auto

> Updates Turned on (to notify me when updates are available to install). I

> have spent the last 2 hours searching forums and KB's and have found quite

> a

> bit of info on this issue if you are running Vista, but not if you are

> running XP (at least not any that's current). I added the https update

> website to trusted sites. I'm not sure when this problem started because

> I"ve just noticed that I haven't seen anything on updates for quite

> awhile.. I ran a full system scan last night and do not have any

> infections.. I've hd this PC for 6 years and never had a problem with

> updates before.