Posted February 2, 201015 yr i did the same thing as well and still no help. i tried to re-update it and it failed again too. "Ken D" wrote: > After Cleanup could not find .NET Framework, I went to the next link to > install .NET Framework v2.0 Redisributable Package and after running it, it > said: .NET is already installed as part of your operating system. > > > I then went to the next link for the .NET Framework 2.o Security Update for > Vista and running that told me that it was not compatible with my system. > > > "IHatethis!@#$" wrote: > > > > > > > "dadoffourkids" wrote: > > > > > We have a Vista computer failing with the same error code. We can't find a > > > reference either. We contacted Microsoft and got a completely different set > > > of instructions: > > > > > > Dear Customer, > > > > > > Thank you for contacting Microsoft Windows Update Support. My name is Kino > > > and I am glad to work with you. To contact me, you can send emails directly > > > to my account: xxxxxxx@mssupport.microsoft.com with the case ID xxxxxxx in > > > the subject line. > > > > > > I would like to apologize for the delay in responding to your support > > > request. Please be assured that you have successfully contacted the correct > > > support team and I will be working with you to address your concerns as > > > quickly as possible. > > > > > > From your description, I understand that the Security Update for Microsoft > > > .NET Framework, Version 2.0 (KB929916) cannot be installed. If I have > > > misunderstood your concern, please feel free to let me know. > > > > > > I understand the inconvenience you have experienced. Please be assured that > > > I will do my best to help you resolve the issue as quickly as possible. > > > > > > The issue can be caused by a damaged .NET Framework component. At this time, > > > let's refer to the following steps to troubleshoot it: > > > > > > Step 1: Download Microsoft Windows Installer CleanUp utility > > > ============================================ > > > 1. Visit: > > > http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe > > > 2. Please save the file on your Desktop > > > 3. Please double click the msicuu2.exe file to install it onto your computer. > > > > > > Step 2: Remove .NET Framework 2.0 > > > =========================== > > > 1. Click Start Button -> All Programs->Windows Installer Clean Up. > > > 2. Please locate and remove.NET Framework software. > > > After that, please perform the following suggestions to reinstall .NET > > > Framework 2.0 and its update. > > > > > > Step 3: Reinstall .NET Framework Version 2.0 Redistributable Package and its > > > update > > > ================================================================ > > > Please download and install the following updates one by one using sequence. > > > Microsoft .NET Framework Version 2.0 Redistributable Package (x86) > > > http://download.microsoft.com/download/5/6/7/567758a3-759e-473e-bf8f-52154438565a/dotnetfx.exe > > > .NET Framework 2.0 SYSTEM.WEB.DLL Security Update for Windows Vista > > > http://www.microsoft.com/downloads/details.aspx?FamilyID=cbc9f3cf-c3c3-45c4-82e3-e11398bc2cd2&DisplayLang=en > > > > > > Note: When the “File Download†window appears, please click the Save button, > > > and follow the directions to save the file on the Desktop. After downloading > > > all setup files, please double-click on each one to install them one by one. > > > However, if any error message is encountered when installing .NET Framework > > > 2.0 and the update, please capture a screenshot for further research. > > >
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