Microsoft Office Document Imaging creates .htm file instead of

[Guest Cheyenne]

When I scan a document to Microsoft Office Document Imaging , or open one,

 

and choose the send text to word option I end up with a .htm file in my

 

documents. Word opens but the text never appears, I get a pop up saying

 

server busy switch to to correct the problem, which I do, then a pop up

 

saying an error was encountered while trying to send text to word. Verify

 

that word is properly installed. I have uninstalled the component and

 

reinstalled, run Office Diagnostics and repaired Office. No result. I end up

 

with a file in my documents, with the info I was trying to add to word in a

 

..htm file. Oddly enough, I can rename the file to a .doc and open it.