Posted April 8, 201014 yr I have a couple users that when they have Excel 2007 or Word 2007 open, and click the File -> Open option, and choose a file, it either takes about 3 minutes to open the file or the program will crash. If they were to double click on the documents or spreadsheets, the doc or sheet will open right up. This is happening on the user's Hard drive as well as network drives. Once you get a file opened in Word or Excel, however, the next time you go to File -> Open, it's really fast to open the file.
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