Posted February 3, 201015 yr Robert Aldwinckle1218470 Wrote: > "stiktech@snet.net" wrote in > message > news:3B7850AA-57CC-42EC-A205-9B811DB33182@microsoft.com... > > Hello all, > > I have a friend that recently downloaded IE8 onto his machine and for > some > > reason, he can't open IE due to a DEP issue. I won't let him. Since > he does > > upload files to a State service, they have no clue. > > Opera was tried and it works fine, but not on the State's list of > "approved" > > browsers. I guess he was offered IE 8 as an update and just installed > it (he > > runs a Dell). > > I suggested to uninstall IE 8 but he doesn't want to screw up the > machine > > any more than it currently is. I would guess that he has IE as his > default > > browser in settings. > > > IE was added to the list in the DEP panel and it still didn't open. > > > Bad idea. > > > > Does anyone have any suggestions as to what happened? > > > It's probably an incompatible add-on which is causing the crash. > Allowing it just makes the symptom worse. > > > > > My friend is running > > XP SP2 32 bit, and I think it is "Home," but I am not sure. Lots of > Ram, so > > it runs fine, except for opening IE. > > Thank you in advance for any assistance. > > > Try starting in No Add-ons mode. E.g. Run... (press Win-R and > enter:) > > iexplore.exe -nohome -extoff > > Does that crash? If not you have a base to start diagnosing the > cause > of your symptom. > > > Good luck > > Robert Aldwinckle > --- I started having the same problem with IE and Firefox 32-bit but not 64-bit IE on the same PC. I downloaded MalwareBytes anti-malware tool and found malware that Norton didn't catch. After removing the malware both IE and Firefox 32-bit began working normally. Hope this helps. -- creeker4 Posted via http://www.vistaheads.com
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