Posted September 11, 200915 yr See the "How to obtain help" section of http://support.microsoft.com/kb/957638 PA Bear [MS MVP] wrote: > And the KB number for this update is...? > > How to troubleshoot Windows Update, Microsoft Update, and Windows Server > Update Services installation issues: > http://support.microsoft.com/kb/906602 > > 1. See the "Need more help? Tell us what problem you are having" section > of > http://support.microsoft.com/ph/6527 > > 2. You cannot install some updates or programs > http://support.microsoft.com/kb/822798 > > 3a. Check your WindowsUpdate.log (%windir%WindowsUpdate.log) for errors > associated with the download/install. > > How to read the WindowsUpdate.log file > http://support.microsoft.com/kb/902093 > > 3b. Compare errors to those listed here: > http://www.bleepingcomputer.com/blogs/mowg...?showentry=1122 > and/or go to http://windowsupdate.microsoft.com > click on Help and > Support > link in left pane > Solve problems on your own. > > Start a free Windows Update support incident request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > Support for Windows Update: > http://support.microsoft.com/gp/wusupport > > GS wrote: >> on all pc on this site , the ms office web component security update >> failed >> repeatedly despite reboot and retry. the currently running version of ofc >> is >> 2003. the original before upgrade version was office 2000 >> >> what can be done about it?
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