Posted September 2, 200915 yr Hello all. I need your kind help in helping a friend who is across the country. I do not have Vista in my computer, so helping her has become somewhat difficult. She bought the computer a few months ago and started to tinker with Vista to become more familiar with it. Somehow she got into the user accounts, created 3 more accounts and accidentally set the parental controls. She now cannot visit some web sites because of this block. When she went back to the Parental Controls, she could not get in because Vista told her that she needed Administrator privileges. I told her to login as Admin and fix that, but she did not have the Admin account visible After Googling I gave her instructions on how to activate the Admin account by opening the command prompt using Ctrl-Shift-Enter then giving the net use Administrator /activate:yes (paraphrasing, forgive if syntax is incorrect). She tells me that the Admin account is still not visible and she can't login this way. I also gave her instructions to Right click Computer, select Manage then select Users and Groups, but she mentioned that she did not have that option available. What can I tell her so that she can get into Parental Controls and disable it for her account or how to login as Administrator? I told her to click the start button, type in user accounts in the search box and to press Ctrl-Shift-Enter, but I am not sure if this will work. Any orientation will be appreciated! Thanks, Saga
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