Abend with exception codes 374...

===================================================

ASUS P5Q, Q9450@2.66GHz, 4 Gb DDR2, Vista Ultimate sp2, c:=500 GB, d:=640

GB, e:=640 GB, Optiarc AD-7200S DVD Writer, I/O Magic DVD Writer, XFX

geForce 8800 640 MB GTS, Pinnacle Studio Ultimate v12.1.3

===================================================

My machine has run every application except Pinnacle Studio video editing

and authoring without any problems whatsoever -- and that includes several

fairly sophisticated graphics programs -- for over a year now. However, I

spend more time restarting Studio v12.1.3 than I do actually editing with

it. It seems that just about anything can, and sometimes does, cause an

abend. After the windows problem data collection process completes and

Studio is shut down I can restart it and do exactly the same thing where the

abend occurred and it will work perfectly. It could be opening a file,

opening a menu, changing menus within the app, moving the slider on the

timeline, just about anything.

I have "fished" for help on this before but no one had my particular

configuration or had any idea how I could fix the problem. I'm trying again

just in case someone has since gained some experience and insight with this

problem.

I'm running the most current drivers for all of my hardware. The event log

posts two consecutive entries each time this occurs and I'm including them

below:

(First error entry)

Faulting application Studio.exe, version 12.1.3.6605, time stamp 0x48ed54e5,

faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821,

exception code 0xc0000374, fault offset 0x000afaf8, process id 0x1764,

application start time 0x01ca1859c1ddbdb8.

(Followed by an information entry)

Fault bucket 1405420278, type 1, Event Name: APPCRASH, Response: None, Cab

Id: 0, Problem signature:, P1: Studio.exe, P2: 12.1.3.6605, P3: 48ed54e5,

P4: StackHash_d23d, P5: 6.0.6002.18005, P6: 49e03821, P7: c0000374, P8:

000afaf8, P9:, P10:

Attached files: C:\Users\Office\AppData\Local\Temp\WER4B63.tmp.version.txt

These files may be available here:

C:\Users\Office\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report065c60f5

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Howard

Redmond, WA

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