Re: can't access shared files--ZA prob--Update prob?

[Guest PA Bear [MS MVP]]

[Forwarded to WinXP General via crosspost]

 

Contact ZA Support or post here: http://forums.zonealarm.com/zonelabs

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002

 

 

MB_ wrote:

> XP Home-- SP 3

>

> Howdy. For years I've had my desktop and then a wireless laptop which was

> able to access some files on my desktop. Now I have two such laptops.

>

> All of a sudden, neither laptop can find the network path.

>

> When I disable Zone Alarm from either laptop, it works fine.

>

>

> I still seem to have the correct addresses listed in the Trusted Zone, but

> I

> don't know how to check that for sure? Do I use ipconfig/all on my desktop

> and use those addresses for ZA on my laptops (ie: put them in the trusted

> zone)?

>

> I THINK those addresses are correct.

>

> Could there be a problem with the latest Windows Updates interfering with

> ZA

> and creating this problem. You may recall there was a similar problem

> where

> one could not even get internet access. They then issued a patch?

>

> I'm just not sure why this suddenly happened, nor how to dx. this problem.

>

> Any suggestions/guidance would be appreciated.

>

> Mel