Posted June 21, 200915 yr I am encountering in Vista when I use Windows remote ssistance an error when I connect to another computer. It indicates that remote assistance has encountered an error and needs to close. contact system administrator or technical representative if this continues to occur. The two computers can connect, but this immediately occurs after connection happens and it shuts down. Can someone give me an idea as to how to resolve this problem. Intent connecton is on and other programs are running in the background. Windows firewall is off. Thank you -- tgmr
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