Re: Norton 360 damaged after Vista SP2 installation

[Guest PA Bear [MS MVP]]

[Crosspost to Vista General newsgroup]

 

Are you running N360 v3?

 

Did you disable all N360 components (i.e., anti-virus anti-spyware Norton

Add-ons firewall) and then enable the Windows Firewall prior to attempting

to install Vista SP2?

 

Free unlimited installation and compatibility support is available for

Windows Vista, but only for Service Pack 2 (SP2). This support for Windows

Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of

chat or e-mail support differs depending on your geographic location. Go to

http://support.microsoft.com/oas/default.a...14&gprid=582034 &

select appropriate category (e.g., Installation).

 

Installation Tips:

 

• Your computer will restart several times during the installation process:

Make certain you've saved your work and closed all open applications before

beginning the install.

 

• Disable (1) your anti-virus application, (2) any real-time system

protections afforded by any anti-spyware applications (except Defender), &

(3) your third-party firewall (if any) and then (4) enable the Windows

Firewall _before installing or uninstalling_ Vista SP2.

 

• The installation process can take an hour or more: If you're installing

SP2 on a portable computer, make sure that you plug-in the power cord and

have the battery inserted into its bay.

 

• Vista SP1 is a prerequisite for installing SP2. If you use Windows Update

or the Automatic Update feature in Windows Vista, you will not be offered

the option to install SP2 until you first install SP1.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002

 

 

Ton wrote:

> After updating my pc with SP2 for Vista it crashed. I had to restore from

> an

> earlier point but had to install Norton 360 again becaus it did not work

> anymore. This happened the second time again.

>

> Any help on this problem?

>

> Thanks.

>

> Ton.