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I had the same problem until I changed some dcom settings in the gpo.

'You cannot offer remote assistance to a user whose computer is running

Windows XP Service Pack 2' (http://support.microsoft.com/kb/884910)Sphynx243743 Wrote:

> I forgot to mention: I have made sure both computers have their settings

> to

> allow remote assistance.

>

> However the helpers PC (mine) has been set to not allow connections to

> this

> computer under remote desktop (i believe this is different to remote

> assistance).

 

 

--

elderhuynh

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