Multiple appcrashes in vista - why?

I suddenly started getting a lot of appcrashes last week and the sound

is gone. I have had the computer for 10 months - not problem free of

course but at least I haven't encountered this before.

Computer: Acer Travelmate 6291 (laptop) with pre-installed Vista Home

Premium

Symptoms, chronological order

=============================

On startup: Two appcrash popups appear, I have tracked them to Acer

eServices management service (service that starts automatically) and set

it to Manual start.

1

Description:

Stopped working

Problem signature:

Problemhändelsens namn: CLR20r3

Problemsignatur 01: KSEPG0E4UHHWRU1JABVDT2H20FOWKTUU

Problemsignatur 02: 2.5.4004.0

Problemsignatur 03: 45f64448

Problemsignatur 04: mscorlib

Problemsignatur 05: 2.0.0.0

Problemsignatur 06: 47577b16

Problemsignatur 07: 416b

Problemsignatur 08: 27

Problemsignatur 09: System.Runtime.Remoting.Remoting

OS-version: 6.0.6001.2.1.0.768.3

Språkvariant-ID: 1053

2

Problem signature:

Problemhändelsens namn: APPCRASH

Programnamn: capuserv.exe

Programversion: 1.0.0.0

Programtidsstämpel: 4664c6c6

Namn på felmodul: KERNEL32.dll

Modulens version: 6.0.6001.18000

Tidsstämpel för felmodul: 4791a76d

Undantagskod: e0434f4d

Undantagsförskjutning: 000442eb

OS-version: 6.0.6001.2.1.0.768.3

Språkvariant-ID: 1053

*** Program problems ***

** Windows Media Player can't open movies or mp3:s

Error message popup refers to web help page

http://www.microsoft.com/windows/windowsmedia/player/webhelp/default.aspx&mpver=11.0.6001.7000&id=C00D11B1&contextid=87&originalid=80040155

The sound device (Realtek Hight Definition Audio) is installed and

"working" according to Device manager but neither mediaplayer or VLC

produce sound. (VLC plays the video though) When I try to update the

driver as the above link suggests, the search for drivers on the web

never completes.

** Tried to open a pdf document from Firefox --> my default program for

pdf documents, Foxit reader, opened --> appcrash in module tiptsf.dll

** Once Opera appcrashed after a minute of surfing, I haven't been able

to reproduce this though and don't remember the problem description.

** When trying to open Event Viewer I get an error message saying that

the snap-in module (event viewer) could not be created. Also a message

window is shown that says "Unhandled exception in a snap-in module":

FX:{b05566ad-fe9c-4363-be05-7a4cbb7cb510}

Could not cast COM-objekt of type System.__ComObject to interface of

type Microsoft.ManagementConsole.Interop.IWaitDialog. This operation

failed because the call to QueryInterface in the COM-component for the

interface with IID {92B4FF02-08E4-40E5-A5A6-624F8970C116} failed becase

of thefollowing error: Interface not supported (Exception from HRESULT:

0x80004002 (E_NOINTERFACE)).

Exception type:

System.InvalidCastException

Stack trace:

vid Microsoft.ManagementConsole.Interop.IWaitDialog.CompleteRequest()

vid

Microsoft.ManagementConsole.Executive.WaitDialog.InnerCompleteDialog()

vid

Microsoft.ManagementConsole.Executive.WaitDialog.CompleteDialog()

vid

Microsoft.ManagementConsole.Executive.SnapInInitializationOperation.CreateSnapIn()

vid

Microsoft.ManagementConsole.Executive.Operation.OnThreadTransfer(SimpleOperationCallback

callback)

Ideas about the problem

=======================

1.

I dimly recall that Avast might have updated the program module (not

just the virus definitions). Might that be a problem?

Current version:

Avast antivirus 4.8 home edition

build: jul2008 (4.8.1229)

xtreme toolkit version: 1.9.4.0

using active skin version 4.2.7.3

2.

In Windows\Software distribution\Download there is one folder that was

created/updated around the time when the problems began (if that has

anythig to dowith anything): cbshandler

(There are actually four more but they are empty:

x86_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6000.16764_none_8b10fff30496576a

x86_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6001.18157_none_8d050f6301b2186f

x86_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6001.22288_none_8d6f3cb41ae72563

x86_microsoft-windows-netapi32_31bf3856ad364e35_6.0.6000.20937_none_8bbe0f461d98ec8d)

/Fredrik

--

maratonic