Re: Optional Hardware Update C-Media AC97 Audio Device

When I clicked rollback, it said that there were no drivers to roll back to.

"Marge C." wrote:

> Thank you for the reply. I had no trouble going back to my previous driver

> and all is well. My sound is working well so likely I don't even need another

> driver. If it ain't broke don't fix it and so on............

>

> Marge

>

> "LVTravel" wrote:

>

> > To attempt to fix the problem, Right click on My Computer, left click on

> > Manage, left click on Device Manager. Scroll down to the Sound, video and

> > game controllers area. You will probably see a yellow exclamation mark on

> > the Sound device. Right click on it and then left click on Properties and

> > then the driver tab. Click on Roll Back Driver. This should put your old

> > driver back in place. Once that is done and the "yellow exclamation" goes

> > away, go to Control Panel, Sounds and Audio Devices Properties, click on

> > Volume (if not already the default page) and click on Place volume icon in

> > the taskbar. Click Apply then click again to turn the item back on and

> > click apply again. This should solve your problems.

> >

> > Don't download device drivers from Microsoft in the future. This is one

> > area where they really fall short in providing proper support.

> >

> > Let us know if this helps.

> >

> >

> > "Mr. T" <Mr. T@discussions.microsoft.com> wrote in message

> > news:2A471D88-FCBA-4A58-B2F9-6DE9AA28D2B8@microsoft.com...

> > > After downloading and, apparently, unsuccessfully installing the optional

> > > hardware update C-Media AC97 Audio Device and rebooting the computer, the

> > > Sound Properties icon in the taskbar disappears and there is no longer any

> > > sound. In the Device Manager, the device appears but it has a yellow icon

> > > with an exclamation point in the center. And, under Properties for this

> > > device, it says: "This device cannot start. (Code 10). It doesn't appear

> > > there's any conflicts since, under the Resources tab, it says the device

> > > isn't "using any resources because it has a problem." The drivers appear

> > > to

> > > be installed but when I run the Add Hardware wizard, it won't

> > > automatically

> > > detect the device and I cannot find the device when trying to manually

> > > install it. The sound device that was previously installed, of which

> > > worked

> > > properly, was Realtek AC'97 Audio for VIA ® Audio Controller.

> > >

> > > The system is running Windows XP Home Edition, version 2002 with Service

> > > Pack 2.

> > >

> > > If anyone can assist in this problem it would be greatly appreciated.

> > >

> > > Thank you for your time and attention.

> > >

> >

> >

> >

> >