Error messages

[Guest John Aldrich]

I have a user who has Windows Vista Home Basic (32-bit) and they keep

getting an error, especially when trying to launch WindowsMail. There

are two errors. The first is "C:\windows\AppPatch\AcLayers.dll is not

designed to run on Windows or it contains an error...." The other is

the same exact message, except for c:\Windows\system32\inetres.dll.

Then it will pop up an error message stating that Windows Mail could

not be started because MSOE.DLL could not be loaded.

 

I did some research yesterday and found that it is a known issue with

KB935280 and uninstalling and supposedly reinstalling with the correct

version would fix it. I uninstalled that hotfix and tried to reinstall

the correct one, but it won't install saying that "The update does not

apply to your system."

 

Please advise how to fix this problem...