Re: Microsoft Update fails to install.

[X-post to Windows Update newsgroup]

Always state your full Windows version (e.g., WinXP SP3 Vista SP1) when

posting to this newsgroup, please.

Are you attempting to install it manually or via Windows Update?

What anti-virus application or security suite is installed? What

anti-spyware applications (other than Defender)? What third-party firewall

(if any)?

= = = = = = = = = = = = = =

How to troubleshoot Windows Update, Microsoft Update, and Windows Server

Update Services installation issues:

http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of

http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs

http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors

associated with the download/install.

How to read the WindowsUpdate.log file

http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:

http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

and/or go to http://windowsupdate.microsoft.com > click on Help and Support

link in left pane > Solve problems on your own.

4. Windows Update Checklist:

http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:

http://news://msnews.microsoft.com/microsoft.public.windowsupdate

Archive of Windows Update newsgroup:

http://groups.google.com/group/microsoft.public.windowsupdate

===========================

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

jimmyd wrote:

> Security Update for IE7 for windows xp (KB938127) (size774kb) fails to

> install. I keep getting the message that it is ready to be installed in

> my

> system tray, but like I said, it will not install. Any suggestions on how

> to

> get rid of it or a workaround would be appreciated. Thanks