KB/Q Search, no RDP sfter reboot

Hi

I have found an article in the past that explained the difference between a

User initiated shutdown and a System initiated shutdown.

Many of the repsonses to similar questions about "no rdp after reboot"

mention the use of shutdown.exe, and this is indeed the fix offered by the

KB/Q article I am looking for. However, I would like to be able to qoute the

article number in some documentation for some procedures I am putting

together. I have searched high and low but I am now requesting your

help...who ever might come along.

930045 is not what I am after as it suggests a hanging server and that's not

what I get. The article I want centered around the premise that TS

reliability was intermittent when a shutdown was issued from within an RDP

session, via the Start bar.

Thanks in advance for any assistance

Regards

SteveW