tech support

If you’re the unofficial “tech support” for your family, a new feature hidden deep within Windows 10’s Anniversary Update should be welcome news. It’s called Quick Assist. Anyone who works in the computer industry, or has a reputation for being technologically savvy, knows the sinking feeling...

Tech support scams have been around for quite some time. As a result, it's no surprise these ruses are growing in number and sophistication. A tech support scam used to only consist of unknown fraudsters messing around with fake anti-virus alerts, or cold-calling potential victims pretending...

iOS/Web: When you can't get to a web site, you can check if it's down for everyone. If it's a web service like Facebook or an ISP, Downdetector gives you a status report. This information saves you time waiting on hold, thinking it's something with your computer or Internet connection. If it's...

With the release of Windows 2012 it was time to look to the future of this site. Staff and I discussed our options and it was decided that we should look to the future and also the past to support not only Windows 2008, but, also Windows 2012 and any previous or upcoming release of Windows...