recording

One might think that if a company wants to have a conversation with their customers, once they’ve got them on the phone they’d stay on the line long enough to actually talk to them. But that wasn’t the case for one Consumerist reader, who said a Verizon rep hung up on him when informed that the...

1. Having to call the movie theater to find out what time the movie you wanted to see was playing. Then finding out — after listening to the entire recording — that the movie isn’t even playing at that theater. 2. Taking your film to be developed and discovering that 99% of the pictures...