You have lost your connection to the Windows Help and Support

[smtjs1Remove@comcast.net]

Using Windows Vista Ultimate. When I try to use Windows Help, it displays:

"You have lost your connection to the Windows Help and Support website. Try
to connect again."

I have no other connection problems. Thanks for any help.

 

[Andre Da Costa[ActiveWin]]

Maybe you Antivirus or Firewall program you have installed is blocking it,
you might want to check those.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
<smtjs1Remove@comcast.net> wrote in message
news:epBi6cxRIHA.2208@TK2MSFTNGP06.phx.gbl...
> Using Windows Vista Ultimate. When I try to use Windows Help, it displays:
>
> "You have lost your connection to the Windows Help and Support website.
> Try
> to connect again."
>
> I have no other connection problems. Thanks for any help.
>

 

[smtjs1Remove@comcast.net]

I am using Windows Live OneCare. I even turned Virus and spyware monitoring
off as well as the firewall but it didn't fix the problem.


"Andre Da Costa[ActiveWin]" <andred25@hotmail.com> wrote in message
news:Oce8e8xRIHA.4684@TK2MSFTNGP02.phx.gbl...
Maybe you Antivirus or Firewall program you have installed is blocking it,
you might want to check those.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
<smtjs1Remove@comcast.net> wrote in message
news:epBi6cxRIHA.2208@TK2MSFTNGP06.phx.gbl...
> Using Windows Vista Ultimate. When I try to use Windows Help, it displays:
>
> "You have lost your connection to the Windows Help and Support website.
> Try
> to connect again."
>
> I have no other connection problems. Thanks for any help.
>

 

[brink]

553087 Wrote:
> Using Windows Vista Ultimate. When I try to use Windows Help, it
> displays:
>
> "You have lost your connection to the Windows Help and Support website.
> Try
> to connect again."
>
> I have no other connection problems. Thanks for any help.

Hello,

See if the lower solution will help you in this tutorial.

http://www.vistax64.com/tutorials/87497-help-support-vista.html

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
VISTA FORUMS X64 (\"HTTP://WWW.VISTAX64.COM/\")
*Please post feedback to help others.*

 

[smtjs1Remove@comcast.net]

Thanks for the suggestion, but it didn't fix my problem. I think I'll try
System Restore going back as far as it can. Thanks again.


"brink" <brink.3260q3@no-mx.forums.net> wrote in message
news:brink.3260q3@no-mx.forums.net...

553087 Wrote:
> Using Windows Vista Ultimate. When I try to use Windows Help, it
> displays:
>
> "You have lost your connection to the Windows Help and Support website.
> Try
> to connect again."
>
> I have no other connection problems. Thanks for any help.

Hello,

See if the lower solution will help you in this tutorial.

http://www.vistax64.com/tutorials/87497-help-support-vista.html

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
VISTA FORUMS X64 (\"HTTP://WWW.VISTAX64.COM/\")
*Please post feedback to help others.*

 

[romesh sharma]

pl.tell me how to restore my lost connection to windows help and support
website


--
romesh sharma

 

[romesh sharma]

romesh sharma743590 Wrote:
> pl.tell me how to restore my lost connection to windows help and support
> website[/pl.help me.i am unable to fix this problem.


--
romesh sharma

 

[romesh sharma]

romesh sharma743630 Wrote:
> > romesh sharma743590 Wrote:
> > pl.tell me how to restore my lost connection to windows help and support
> > website[/pl.help me.i am unable to fix this problem.> > i have been trying for the last so many days but failed every time.


--
romesh sharma

 

[Brink]

romesh sharma743634 Wrote:
> Please tell me how to restore my lost connection to windows help and
> support website. I am unable to fix this problem. I have been trying for
> the last so many days but failed every time.

Hello Romesh,

If Option Two in this tutorial did not help you, then do a System
Restore using a restore point dated before the problem.

Option Two:
http://www.vistax64.com/tutorials/87497-help-support-vista.html


System Restore:
http://www.vistax64.com/tutorials/76905-system-restore-how.html

Hope this helps,
Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' (http://www.vistax64.com)
*Please post feedback to help others.*

 

[Nonny]

On Wed, 11 Jun 2008 06:53:02 -0500, romesh sharma
<guest@unknown-email.com> wrote:

>
>romesh sharma743630 Wrote:
>> > romesh sharma743590 Wrote:
>> > pl.tell me how to restore my lost connection to windows help and support
>> > website[/pl.help me.i am unable to fix this problem.> > i have been trying for the last so many days but failed every time.

three times in one morning is enough.

BE PATIENT.