H
Howdego
Due to my own negligence, I think, I requested a download of XP, SP3 at the
same time I asked for an update to the Microsoft software update program.
Somewhere during the install process (I had walked away), my Dell E1505
Laptop crashed. I found a message that a â€problem has been detected, Windows
has shut down and I should restart in Safe Mode†to clean out the programs
I just added. After this restart failed from the message page, I tried to
restart using the F8 command, selecting Safe Mode, XP Media Center OS. The
response is a list of about 30 file paths like
“multi(0)disk(0)partition(2)…etcâ€. After about 30 seconds, the screen
changes to the original notice that a problem has been detected and to
restart in Safe Mode. At the bottom of the page is more data, like “stop
0X00000007E (….). I tried restarting several times. Once selecting the
option “pick last known good configuration. Same circle of pages begins.
So, does anyone know if I can fix this problem? I don’t know if I have the
DELL PC restore partition on my laptop. I understand I could clean the hard
disk and reinstall the initial key software if it is there. How can I find
out? Can I bring up Safe Mode in another way? Might I use the startup disk
that came with the computer? Might I have to erase my hard disk and start
again or just take out the recently offending software?? If so, is there an
instruction as to how to do this?
Sorry for the long explanation. In 15 years of computer use, this is the
first time I have run into a wall like this. Fortunately, I did back up my
data before performing the update.
same time I asked for an update to the Microsoft software update program.
Somewhere during the install process (I had walked away), my Dell E1505
Laptop crashed. I found a message that a â€problem has been detected, Windows
has shut down and I should restart in Safe Mode†to clean out the programs
I just added. After this restart failed from the message page, I tried to
restart using the F8 command, selecting Safe Mode, XP Media Center OS. The
response is a list of about 30 file paths like
“multi(0)disk(0)partition(2)…etcâ€. After about 30 seconds, the screen
changes to the original notice that a problem has been detected and to
restart in Safe Mode. At the bottom of the page is more data, like “stop
0X00000007E (….). I tried restarting several times. Once selecting the
option “pick last known good configuration. Same circle of pages begins.
So, does anyone know if I can fix this problem? I don’t know if I have the
DELL PC restore partition on my laptop. I understand I could clean the hard
disk and reinstall the initial key software if it is there. How can I find
out? Can I bring up Safe Mode in another way? Might I use the startup disk
that came with the computer? Might I have to erase my hard disk and start
again or just take out the recently offending software?? If so, is there an
instruction as to how to do this?
Sorry for the long explanation. In 15 years of computer use, this is the
first time I have run into a wall like this. Fortunately, I did back up my
data before performing the update.