XP SP3 frustration

  • Thread starter Thread starter Ken G.
  • Start date Start date
K

Ken G.

Like others I'm having trouble installing SP 3 in my XP Pro installation. The
first time it gave the "Access Denied" error, so I got onto this site,
disabled my virus protection and firewall and tried again. Same error, so I
used Smart Close to shut everything down and tried again - same error.

I don't see the point in closing down all open programs and re-booting. Lots
of stuff opens automatically on re-boot so they're all back. Any way I did
that, turned off the antivirus etc and this time it got about half way
through and just froze. I left it for over an hour and it didn't move, so I
cancelled it. Goodness only knows what has or hasn't been done to my OS.

When I ran Update again all it found was a 612mb upgrade to Office 2007
which I only purchased 2 weeks ago.

If Microsoft was a horse you'd have it put down.

How can I install SP3?
 
Download and install the standalone version of SP3.
http://www.microsoft.com/downloads/...a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Ken G." <KenG@discussions.microsoft.com> wrote in message news:5ED4B00C-F8AA-4FA8-8DD4-BD464C89C260@microsoft.com...
Like others I'm having trouble installing SP 3 in my XP Pro installation. The
first time it gave the "Access Denied" error, so I got onto this site,
disabled my virus protection and firewall and tried again. Same error, so I
used Smart Close to shut everything down and tried again - same error.

I don't see the point in closing down all open programs and re-booting. Lots
of stuff opens automatically on re-boot so they're all back. Any way I did
that, turned off the antivirus etc and this time it got about half way
through and just froze. I left it for over an hour and it didn't move, so I
cancelled it. Goodness only knows what has or hasn't been done to my OS.

When I ran Update again all it found was a 612mb upgrade to Office 2007
which I only purchased 2 weeks ago.

If Microsoft was a horse you'd have it put down.

How can I install SP3?
 
Error message when you try to install Windows XP Service Pack 3: "Access is denied" or
"Service Pack installation did not complete"
http://support.microsoft.com/kb/949377

Also see:
How to reset security settings back to the defaults
http://support.microsoft.com/kb/313222


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Ken G." <KenG@discussions.microsoft.com> wrote in message
news:5ED4B00C-F8AA-4FA8-8DD4-BD464C89C260@microsoft.com...
| Like others I'm having trouble installing SP 3 in my XP Pro installation. The
| first time it gave the "Access Denied" error, so I got onto this site,
| disabled my virus protection and firewall and tried again. Same error, so I
| used Smart Close to shut everything down and tried again - same error.
|
| I don't see the point in closing down all open programs and re-booting. Lots
| of stuff opens automatically on re-boot so they're all back. Any way I did
| that, turned off the antivirus etc and this time it got about half way
| through and just froze. I left it for over an hour and it didn't move, so I
| cancelled it. Goodness only knows what has or hasn't been done to my OS.
|
| When I ran Update again all it found was a 612mb upgrade to Office 2007
| which I only purchased 2 weeks ago.
|
| If Microsoft was a horse you'd have it put down.
|
| How can I install SP3?
 
In for a penny...

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

========================================
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Ken G. wrote:
> Like others I'm having trouble installing SP 3 in my XP Pro installation.
> The first time it gave the "Access Denied" error, so I got onto this site,
> disabled my virus protection and firewall and tried again. Same error, so
> I
> used Smart Close to shut everything down and tried again - same error.
>
> I don't see the point in closing down all open programs and re-booting.
> Lots
> of stuff opens automatically on re-boot so they're all back. Any way I did
> that, turned off the antivirus etc and this time it got about half way
> through and just froze. I left it for over an hour and it didn't move, so
> I
> cancelled it. Goodness only knows what has or hasn't been done to my OS.
>
> When I ran Update again all it found was a 612mb upgrade to Office 2007
> which I only purchased 2 weeks ago.
>
> If Microsoft was a horse you'd have it put down.
>
> How can I install SP3?
 
"Ken G." wrote:

> Like others I'm having trouble installing SP 3 in my XP Pro installation. The
> first time it gave the "Access Denied" error, so I got onto this site,
> disabled my virus protection and firewall and tried again. Same error, so I
> used Smart Close to shut everything down and tried again - same error.
>
> I don't see the point in closing down all open programs and re-booting. Lots
> of stuff opens automatically on re-boot so they're all back. Any way I did
> that, turned off the antivirus etc and this time it got about half way
> through and just froze. I left it for over an hour and it didn't move, so I
> cancelled it. Goodness only knows what has or hasn't been done to my OS.
>
> When I ran Update again all it found was a 612mb upgrade to Office 2007
> which I only purchased 2 weeks ago.
>
> If Microsoft was a horse you'd have it put down.
>
> How can I install SP3?
 
"Ken G." wrote:

> Like others I'm having trouble installing SP 3 in my XP Pro installation. The
> first time it gave the "Access Denied" error, so I got onto this site,
> disabled my virus protection and firewall and tried again. Same error, so I
> used Smart Close to shut everything down and tried again - same error.
>
> I don't see the point in closing down all open programs and re-booting. Lots
> of stuff opens automatically on re-boot so they're all back. Any way I did
> that, turned off the antivirus etc and this time it got about half way
> through and just froze. I left it for over an hour and it didn't move, so I
> cancelled it. Goodness only knows what has or hasn't been done to my OS.
>
> When I ran Update again all it found was a 612mb upgrade to Office 2007
> which I only purchased 2 weeks ago.
>
> If Microsoft was a horse you'd have it put down.
>
> How can I install SP3?
 
* PA Bear [MS MVP]:
> In for a penny...
>
> WinXP SP3 - Read all prerequisites for a successful installation

Like, it's the customer's fault that our car doesn't work.

Hey, you dumb customer, you forgot to follow the directions in KB article
#123456, which clearly states that before attempting to start the car, you must,
if this applies to your particular car (see detailed analysis procedure in KB
article 7890A, only takes 20 hours to do), connect the red wire at location
XYZ123 to a split you must introduce on the green wire at location ABC/&%¤#!

And if the car still does not start, well, you have just failed to prepare it
properly for start-up, it's your fault, plus, since you have messed with the
innards all guarantees are now void, so sorry can't help you but will sue.



> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx


Free umlimited support except not actually available:

> ========================================
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.
>
> • US:
> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
>
>
> • CA:
> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
>
>
> • UK:
> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
>
>
> • AU:
> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
>
>
> • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
> select Windows XP | select Windows XP Service Pack 3


Cheers,

- Alf

--
A: Because it messes up the order in which people normally read text.
Q: Why is it such a bad thing?
A: Top-posting.
Q: What is the most annoying thing on usenet and in e-mail?
 
Alf, we are only volunteers here. If you wish to make a complaint, please contact
Microsoft.
--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Alf P. Steinbach" <alfps@start.no> wrote in message
news:vOCdnRwdu9O-stzVnZ2dnUVZ_s_inZ2d@posted.comnet...
|* PA Bear [MS MVP]:
| > In for a penny...
| >
| > WinXP SP3 - Read all prerequisites for a successful installation
|
| Like, it's the customer's fault that our car doesn't work.
|
| Hey, you dumb customer, you forgot to follow the directions in KB article
| #123456, which clearly states that before attempting to start the car, you must,
| if this applies to your particular car (see detailed analysis procedure in KB
| article 7890A, only takes 20 hours to do), connect the red wire at location
| XYZ123 to a split you must introduce on the green wire at location ABC/&%¤#!
|
| And if the car still does not start, well, you have just failed to prepare it
| properly for start-up, it's your fault, plus, since you have messed with the
| innards all guarantees are now void, so sorry can't help you but will sue.
|
|
|
| >
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
|
|
| Free umlimited support except not actually available:
|
| > ========================================
| > Free unlimited installation and compatibility support is available for
| > Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
| > e-mail support is available only in the United States and Canada.
| >
| > • US:
| > http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
| >
| >
| > • CA:
| > http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
| >
| >
| > • UK:
| > http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
| >
| >
| > • AU:
| > http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
| >
| >
| > • Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
| > select Windows XP | select Windows XP Service Pack 3
|
|
| Cheers,
|
| - Alf
|
| --
| A: Because it messes up the order in which people normally read text.
| Q: Why is it such a bad thing?
| A: Top-posting.
| Q: What is the most annoying thing on usenet and in e-mail?
 
Ken, I feel your frustration. I too can not get SP3 to work for the same
reason as you (Access Denied) I hesitated before I tried to install SP3,
here is why:

-Why break something that is not broke?
-I ran Win 95 until I could buy a new PC with XP SP2 on it.
-Past experience has shown me that making a major OS updated on a 3 year old
PC is not a good idea.
-Never received but 2 BSOD in 3 years, one was after a corrupt video driver
installation, the other was when I tried to install SP3.
-I have Windows Live OneCare (you would have thought it should have known I
am trying to install SP3 and unabled Virus and Spyware or basically turned
itself off. (But i digress)
-I also run Spybot S&D and have since it came out. I use my PC 8-10 hours a
day and not once has Live OneCare of Spybot found one single issue. (I
practice safe computing)

So what am I going to do?

Wait until I buy a new PC in a couple years with Vista SP5, or Windows 7 and
a SP or two have come out.

Again, why break something that is not broke.

Good Luck


"Ken G." <KenG@discussions.microsoft.com> wrote in message
news:5ED4B00C-F8AA-4FA8-8DD4-BD464C89C260@microsoft.com...
> Like others I'm having trouble installing SP 3 in my XP Pro installation.
> The
> first time it gave the "Access Denied" error, so I got onto this site,
> disabled my virus protection and firewall and tried again. Same error, so
> I
> used Smart Close to shut everything down and tried again - same error.
>
> I don't see the point in closing down all open programs and re-booting.
> Lots
> of stuff opens automatically on re-boot so they're all back. Any way I did
> that, turned off the antivirus etc and this time it got about half way
> through and just froze. I left it for over an hour and it didn't move, so
> I
> cancelled it. Goodness only knows what has or hasn't been done to my OS.
>
> When I ran Update again all it found was a 612mb upgrade to Office 2007
> which I only purchased 2 weeks ago.
>
> If Microsoft was a horse you'd have it put down.
>
> How can I install SP3?
 
Hi Taurarian,

I think many people who vent here would be happy to keep the MVPs out of it,
but they really don't know exactly to whom -- or where -- they should send
their complaints.

Is there some specific email address at Microsoft to which complaints and
comments regarding updates and Service packs can be sent??

Alan

"TaurArian" <taurarianREMOVECAPS@gmail.com> wrote in message
news:efkQq$wwIHA.1980@TK2MSFTNGP02.phx.gbl...
> Alf, we are only volunteers here. If you wish to make a complaint, please
> contact
> Microsoft.
> --
>
> TaurArian [MVP] 2005-2008 - Update Services
> http://taurarian.mvps.org
> ======================================
> How to ask a question: http://support.microsoft.com/kb/555375
> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "Alf P. Steinbach" <alfps@start.no> wrote in message
> news:vOCdnRwdu9O-stzVnZ2dnUVZ_s_inZ2d@posted.comnet...
> |* PA Bear [MS MVP]:
> | > In for a penny...
> | >
> | > WinXP SP3 - Read all prerequisites for a successful installation
> |
> | Like, it's the customer's fault that our car doesn't work.
> |
> | Hey, you dumb customer, you forgot to follow the directions in KB
> article
> | #123456, which clearly states that before attempting to start the car,
> you must,
> | if this applies to your particular car (see detailed analysis procedure
> in KB
> | article 7890A, only takes 20 hours to do), connect the red wire at
> location
> | XYZ123 to a split you must introduce on the green wire at location
> ABC/&%¤#!
> |
> | And if the car still does not start, well, you have just failed to
> prepare it
> | properly for start-up, it's your fault, plus, since you have messed with
> the
> | innards all guarantees are now void, so sorry can't help you but will
> sue.
> |
> |
> |
> | >
> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
> |
> |
> | Free umlimited support except not actually available:
> |
> | > ========================================
> | > Free unlimited installation and compatibility support is available for
> | > Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
> and
> | > e-mail support is available only in the United States and Canada.
> | >
> | > . US:
> | >
> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
> | >
> | >
> | > . CA:
> | >
> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
> | >
> | >
> | > . UK:
> | >
> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
> | >
> | >
> | > . AU:
> | >
> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
> | >
> | >
> | > . Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
> | > select Windows XP | select Windows XP Service Pack 3
> |
> |
> | Cheers,
> |
> | - Alf
> |
> | --
> | A: Because it messes up the order in which people normally read text.
> | Q: Why is it such a bad thing?
> | A: Top-posting.
> | Q: What is the most annoying thing on usenet and in e-mail?
>
>
 
Alan wrote:
> Hi Taurarian,
>
> I think many people who vent here would be happy to keep the MVPs out of it,
> but they really don't know exactly to whom -- or where -- they should send
> their complaints.
>
> Is there some specific email address at Microsoft to which complaints and
> comments regarding updates and Service packs can be sent??
>
> Alan

You are assuming, incorrectly, that MS cares what their paying customers
think.

Alias
>
> "TaurArian" <taurarianREMOVECAPS@gmail.com> wrote in message
> news:efkQq$wwIHA.1980@TK2MSFTNGP02.phx.gbl...
>> Alf, we are only volunteers here. If you wish to make a complaint, please
>> contact
>> Microsoft.
>> --
>>
>> TaurArian [MVP] 2005-2008 - Update Services
>> http://taurarian.mvps.org
>> ======================================
>> How to ask a question: http://support.microsoft.com/kb/555375
>> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>>
>>
>> "Alf P. Steinbach" <alfps@start.no> wrote in message
>> news:vOCdnRwdu9O-stzVnZ2dnUVZ_s_inZ2d@posted.comnet...
>> |* PA Bear [MS MVP]:
>> | > In for a penny...
>> | >
>> | > WinXP SP3 - Read all prerequisites for a successful installation
>> |
>> | Like, it's the customer's fault that our car doesn't work.
>> |
>> | Hey, you dumb customer, you forgot to follow the directions in KB
>> article
>> | #123456, which clearly states that before attempting to start the car,
>> you must,
>> | if this applies to your particular car (see detailed analysis procedure
>> in KB
>> | article 7890A, only takes 20 hours to do), connect the red wire at
>> location
>> | XYZ123 to a split you must introduce on the green wire at location
>> ABC/&%¤#!
>> |
>> | And if the car still does not start, well, you have just failed to
>> prepare it
>> | properly for start-up, it's your fault, plus, since you have messed with
>> the
>> | innards all guarantees are now void, so sorry can't help you but will
>> sue.
>> |
>> |
>> |
>> | >
>> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
>> |
>> |
>> | Free umlimited support except not actually available:
>> |
>> | > ========================================
>> | > Free unlimited installation and compatibility support is available for
>> | > Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat
>> and
>> | > e-mail support is available only in the United States and Canada.
>> | >
>> | > . US:
>> | >
>> http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131
>> | >
>> | >
>> | > . CA:
>> | >
>> http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131
>> | >
>> | >
>> | > . UK:
>> | >
>> http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131
>> | >
>> | >
>> | > . AU:
>> | >
>> http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131
>> | >
>> | >
>> | > . Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 |
>> | > select Windows XP | select Windows XP Service Pack 3
>> |
>> |
>> | Cheers,
>> |
>> | - Alf
>> |
>> | --
>> | A: Because it messes up the order in which people normally read text.
>> | Q: Why is it such a bad thing?
>> | A: Top-posting.
>> | Q: What is the most annoying thing on usenet and in e-mail?
>>
>>
>
>
 
Thanks Carey. I did as you suggested but got the same result - "Access denied"


"Carey Frisch [MVP]" wrote:

> Download and install the standalone version of SP3.
> http://www.microsoft.com/downloads/...a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en
>
> Steps to take before you install Windows XP Service Pack 3
> http://support.microsoft.com/kb/950717
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows Vista Enthusiast
>
> ---------------------------------------------------------------
>
> "Ken G." <KenG@discussions.microsoft.com> wrote in message news:5ED4B00C-F8AA-4FA8-8DD4-BD464C89C260@microsoft.com...
> Like others I'm having trouble installing SP 3 in my XP Pro installation. The
> first time it gave the "Access Denied" error, so I got onto this site,
> disabled my virus protection and firewall and tried again. Same error, so I
> used Smart Close to shut everything down and tried again - same error.
>
> I don't see the point in closing down all open programs and re-booting. Lots
> of stuff opens automatically on re-boot so they're all back. Any way I did
> that, turned off the antivirus etc and this time it got about half way
> through and just froze. I left it for over an hour and it didn't move, so I
> cancelled it. Goodness only knows what has or hasn't been done to my OS.
>
> When I ran Update again all it found was a 612mb upgrade to Office 2007
> which I only purchased 2 weeks ago.
>
> If Microsoft was a horse you'd have it put down.
>
> How can I install SP3?
>
 
Well that's a whole other issue, for sure. :->

Alan

"Alias" <iamalias@NOSPAMPLEASEgmail.com> wrote in message
news:g1rks8$94l$3@aioe.org...

> You are assuming, incorrectly, that MS cares what their paying customers
> think.
>
> Alias
 
Yes, I'll probably do the same and forget about the upgrade. I've wasted a
whole day on this.

I'm not saying anything against the people who offer genuine help here, even
if the help is sometimes unhelpfull. e.g. when you go to KB12345 or whatever
it will say something that directs to look at KB23543 which says read
KB655237 and so on. You pretty soon forget where you started, and much of it
is written in gobbledegook.

My frustration is directed purely at Microsoft. Even if it told you what it
was trying to access when access was denied it could help. It obviously fell
over at a particular point, so why not disclose that point?




"RHinNC" wrote:

> Ken, I feel your frustration. I too can not get SP3 to work for the same
> reason as you (Access Denied) I hesitated before I tried to install SP3,
> here is why:
>
> -Why break something that is not broke?
> -I ran Win 95 until I could buy a new PC with XP SP2 on it.
> -Past experience has shown me that making a major OS updated on a 3 year old
> PC is not a good idea.
> -Never received but 2 BSOD in 3 years, one was after a corrupt video driver
> installation, the other was when I tried to install SP3.
> -I have Windows Live OneCare (you would have thought it should have known I
> am trying to install SP3 and unabled Virus and Spyware or basically turned
> itself off. (But i digress)
> -I also run Spybot S&D and have since it came out. I use my PC 8-10 hours a
> day and not once has Live OneCare of Spybot found one single issue. (I
> practice safe computing)
>
> So what am I going to do?
>
> Wait until I buy a new PC in a couple years with Vista SP5, or Windows 7 and
> a SP or two have come out.
>
> Again, why break something that is not broke.
>
> Good Luck
>
>
> "Ken G." <KenG@discussions.microsoft.com> wrote in message
> news:5ED4B00C-F8AA-4FA8-8DD4-BD464C89C260@microsoft.com...
> > Like others I'm having trouble installing SP 3 in my XP Pro installation.
> > The
> > first time it gave the "Access Denied" error, so I got onto this site,
> > disabled my virus protection and firewall and tried again. Same error, so
> > I
> > used Smart Close to shut everything down and tried again - same error.
> >
> > I don't see the point in closing down all open programs and re-booting.
> > Lots
> > of stuff opens automatically on re-boot so they're all back. Any way I did
> > that, turned off the antivirus etc and this time it got about half way
> > through and just froze. I left it for over an hour and it didn't move, so
> > I
> > cancelled it. Goodness only knows what has or hasn't been done to my OS.
> >
> > When I ran Update again all it found was a 612mb upgrade to Office 2007
> > which I only purchased 2 weeks ago.
> >
> > If Microsoft was a horse you'd have it put down.
> >
> > How can I install SP3?
>
>
>
 
To send bug reports to Microsoft via snailmail, send a letter describing the
problem to:

"Product name" Development Group
Microsoft Corporation
1 Microsoft Way
Redmond, Washington 98052

where "Product name" is replaced by the name of the product with the bug.

That's official. The weird piles of complaints are delivered to the departments,
where the developers poke fun at them - that's the unofficial word on that.
Picking up the phone would seem a tad less demented. PA Bear posts:
'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

.. US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

.. CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

.. UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

.. AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

.. Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

"Alan" <somewhere@nospam.not> wrote in message
news:OFj8rkywIHA.3384@TK2MSFTNGP03.phx.gbl...
> Well that's a whole other issue, for sure. :->
>
> Alan
>
> "Alias" <iamalias@NOSPAMPLEASEgmail.com> wrote in message
> news:g1rks8$94l$3@aioe.org...
>
>> You are assuming, incorrectly, that MS cares what their paying customers
>> think.
>>
>> Alias
>
>
 
1. Download and then install the Subinacl.exe file.
To do this, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/...56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

2. Start Notepad.

3. Copy and then paste the following text into Notepad:

cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

4. Save this Notepad file as Reset.cmd

5. Double-click the Reset.cmd file to run the script.

Note: This script file may take a long time to run. Additionally, you have to run this script as an administrator.

6. Install Windows XP SP3.


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"Ken G." wrote:

Yes, I'll probably do the same and forget about the upgrade. I've wasted a
whole day on this.

I'm not saying anything against the people who offer genuine help here, even
if the help is sometimes unhelpfull. e.g. when you go to KB12345 or whatever
it will say something that directs to look at KB23543 which says read
KB655237 and so on. You pretty soon forget where you started, and much of it
is written in gobbledegook.

My frustration is directed purely at Microsoft. Even if it told you what it
was trying to access when access was denied it could help. It obviously fell
over at a particular point, so why not disclose that point?
 
<snipped>

RHinNC wrote:
> Ken, I feel your frustration. I too can not get SP3 to work for the
> same reason as you (Access Denied) I hesitated before I tried to
> install SP3, here is why:
>
> -Why break something that is not broke?
> -I ran Win 95 until I could buy a new PC with XP SP2 on it.
> -Past experience has shown me that making a major OS updated on a 3
> year old PC is not a good idea.
> -Never received but 2 BSOD in 3 years, one was after a corrupt
> video driver installation, the other was when I tried to install
> SP3. -I have Windows Live OneCare (you would have thought it should
> have known I am trying to install SP3 and unabled Virus and Spyware
> or basically turned itself off. (But i digress)
> -I also run Spybot S&D and have since it came out. I use my PC 8-10
> hours a day and not once has Live OneCare of Spybot found one
> single issue. (I practice safe computing)
>
> So what am I going to do?
>
> Wait until I buy a new PC in a couple years with Vista SP5, or
> Windows 7 and a SP or two have come out.
>
> Again, why break something that is not broke.

Windows XP did not make it to SP5 in 6 years. Doubtful Windows Vista will
do it.

Technically - if you are having trouble installing SP3 - something *is*
broke - you just don't notice it *yet*. You will - some patch or something
will come along that you won't be able to use or that will crash things -
and since it will be something 'smaller' that made the problem obvious to
you - you may not be able to describe it as well or the number of people who
have the problem (and thus the number of people working on resolving it)
will be smaller.

My suggestion is to clean your machine - follow all the advice given (so far
and in this response) to do so properly - make a backup of your cleaner
machine and try the installation of SP3. You'll come out ahead in many
ways. You'll know more about your machine (what's there, what shouldn't
have been there, how to fix it if things go wrong instead of paying someone
$100 to format it and lose everything you have...) you'll have a machine
that is likely to be performing better (if not for SP3 - then for the fact
that you took the time to clean it up - maintain it like you would any other
important piece of equipment you don't want to have to purchase new every so
often in order to get it working properly again.) and you'll have one
'major hurdle' past that you will not have to worry about again as long as
you stick with that computer (service pack installations.)

So you want a step-by-step that is likely to lead to a successful SP
installation? (You have to do every step.)

I would suggest (some steps may overlap what they fix - but...):

1) Method 3 of this article:
http://support.microsoft.com/kb/949377
2) Reboot.
3) Methods 1 & 2 of this article:
http://support.microsoft.com/kb/943144
4) Reboot.
5) Use the tool from here:
http://www.codeplex.com/aureset
6) Reboot.
7) Check your disk (System - usually C) for errors using this:
http://support.microsoft.com/kb/315265
8) Do a full antivirus scan using your updated AV program.
9) Do a full AntiSpyware scan using SuperAntiSpyware:
http://www.superantispyware.com/ (free edition will
work fine for this) and clean what it finds.
10) Perform a disk cleanup using this (including get rid of
all system restore points but the latest):
http://support.microsoft.com/kb/310312
11) Use CCleaner (latest Slim download) to cleanup
excess files - don't worry with the registry yet:
http://www.ccleaner.com/download/builds
12) Perform a full disk defragmentation:
http://support.microsoft.com/kb/314848
13) Download the full IT version of Service Pack 3:
http://snipurl.com/29hzu
14) Reboot.
15) Make one last backup of your important files (at least)
- don't forget documents, pictures, music, contacts, emails,
favorites/bookmarks, spreadsheets, and other files you
created/downloaded. Product keys, installaable downloads
for applications you use, etc. The best way to accomplish
this would be a complete image of your machine using
something like TrueImage or Ghost.

16) Look through the following links - make sure none of
them apply to you (fix those that do):

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372

17) Try to install Service Pack 3 by running the full
download file...

18) Come back - let us know...

Seems like a lot to do, eh? I agree.

However - it's laid out there for you to follow. Whether or not you try
it - that's up to you. If you already maintain backups or use some of the
tools to maintain your computer - it likely won't be that difficult - if you
don't - you should likely learn anyway. A computer is not a toaster - you
are adding components and changing it all the time - whether you think of it
that way or not - you already mess with its internal workings everyday you
utilize it. The stuff given above is just a minor look at how you (in some
cases) should be taking care of it periodically anyway. Like you take your
car in to have the oil changed, you take the trash out of your home, you
clean your gutters, you mow your lawn, you pay your bills... Just to keep
something else going. -)

If done right - you only lose time if it does not work. If it does work -
you utilized time and learned something/got something accomplished.

Or you can find someone to pay to do it or just hope you can use Windows XP
just long enough where you cannot get updates because they require SP3 - and
then switch to something else *suddenly* - as most people like to do and
complain about the differences. heh Chances are you can easily live without
SP3 forever - some people still use Windows 98/ME/2000 after all.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
Ken G. wrote:
> Like others I'm having trouble installing SP 3 in my XP Pro
> installation. The first time it gave the "Access Denied" error, so
> I got onto this site, disabled my virus protection and firewall and
> tried again. Same error, so I used Smart Close to shut everything
> down and tried again - same error.
>
> I don't see the point in closing down all open programs and
> re-booting. Lots of stuff opens automatically on re-boot so they're
> all back. Any way I did that, turned off the antivirus etc and this
> time it got about half way through and just froze. I left it for
> over an hour and it didn't move, so I cancelled it. Goodness only
> knows what has or hasn't been done to my OS.
>
> When I ran Update again all it found was a 612mb upgrade to Office
> 2007 which I only purchased 2 weeks ago.
>
> If Microsoft was a horse you'd have it put down.
>
> How can I install SP3?

Technically - if you are having trouble installing SP3 - something *is*
broke - you just don't notice it *yet*. You will - some patch or something
will come along that you won't be able to use or that will crash things -
and since it will be something 'smaller' that made the problem obvious to
you - you may not be able to describe it as well or the number of people who
have the problem (and thus the number of people working on resolving it)
will be smaller.

My suggestion is to clean your machine - follow all the advice given (so far
and in this response) to do so properly - make a backup of your cleaner
machine and try the installation of SP3. You'll come out ahead in many
ways. You'll know more about your machine (what's there, what shouldn't
have been there, how to fix it if things go wrong instead of paying someone
$100 to format it and lose everything you have...) you'll have a machine
that is likely to be performing better (if not for SP3 - then for the fact
that you took the time to clean it up - maintain it like you would any other
important piece of equipment you don't want to have to purchase new every so
often in order to get it working properly again.) and you'll have one
'major hurdle' past that you will not have to worry about again as long as
you stick with that computer (service pack installations.)

So you want a step-by-step that is likely to lead to a successful SP
installation? (You have to do every step.)

I would suggest (some steps may overlap what they fix - but...):

1) Method 3 of this article:
http://support.microsoft.com/kb/949377
2) Reboot.
3) Methods 1 & 2 of this article:
http://support.microsoft.com/kb/943144
4) Reboot.
5) Use the tool from here:
http://www.codeplex.com/aureset
6) Reboot.
7) Check your disk (System - usually C) for errors using this:
http://support.microsoft.com/kb/315265
8) Do a full antivirus scan using your updated AV program.
9) Do a full AntiSpyware scan using SuperAntiSpyware:
http://www.superantispyware.com/ (free edition will
work fine for this) and clean what it finds.
10) Perform a disk cleanup using this (including get rid of
all system restore points but the latest):
http://support.microsoft.com/kb/310312
11) Use CCleaner (latest Slim download) to cleanup
excess files - don't worry with the registry yet:
http://www.ccleaner.com/download/builds
12) Perform a full disk defragmentation:
http://support.microsoft.com/kb/314848
13) Download the full IT version of Service Pack 3:
http://snipurl.com/29hzu
14) Reboot.
15) Make one last backup of your important files (at least)
- don't forget documents, pictures, music, contacts, emails,
favorites/bookmarks, spreadsheets, and other files you
created/downloaded. Product keys, installaable downloads
for applications you use, etc. The best way to accomplish
this would be a complete image of your machine using
something like TrueImage or Ghost.

16) Look through the following links - make sure none of
them apply to you (fix those that do):

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Release Notes for Windows XP Service Pack 3
http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm

http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx
[NB: The above has been updated many times and now includes "a small tool
that will detect the IntelPPM problem and mitigate it before installing
[WinXP SP3]."

You receive a "Stop 0x0000007E" error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com/kb/888372

17) Try to install Service Pack 3 by running the full
download file...

18) Come back - let us know...

Seems like a lot to do, eh? I agree.

However - it's laid out there for you to follow. Whether or not you try
it - that's up to you. If you already maintain backups or use some of the
tools to maintain your computer - it likely won't be that difficult - if you
don't - you should likely learn anyway. A computer is not a toaster - you
are adding components and changing it all the time - whether you think of it
that way or not - you already mess with its internal workings everyday you
utilize it. The stuff given above is just a minor look at how you (in some
cases) should be taking care of it periodically anyway. Like you take your
car in to have the oil changed, you take the trash out of your home, you
clean your gutters, you mow your lawn, you pay your bills... Just to keep
something else going. -)

If done right - you only lose time if it does not work. If it does work -
you utilized time and learned something/got something accomplished.

Or you can find someone to pay to do it or just hope you can use Windows XP
just long enough where you cannot get updates because they require SP3 - and
then switch to something else *suddenly* - as most people like to do and
complain about the differences. heh Chances are you can easily live without
SP3 forever - some people still use Windows 98/ME/2000 after all.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 
It was running this script that I got a BSOD, Registry Error. It probably
ran 5 mins before the BSOD.

"Carey Frisch [MVP]" <cnfrisch@nospamgamil.com> wrote in message
news:OBJlqD0wIHA.3860@TK2MSFTNGP06.phx.gbl...
> 1. Download and then install the Subinacl.exe file.
> To do this, visit the following Microsoft Web site:
> http://www.microsoft.com/downloads/...56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en
>
> 2. Start Notepad.
>
> 3. Copy and then paste the following text into Notepad:
>
> cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> /grant=system=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> /grant=system=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> /grant=system=f
> subinacl /subdirectories %SystemDrive% /grant=administrators=f
> /grant=system=f
> subinacl /subdirectories %windir%\*.* /grant=administrators=f
> /grant=system=f
> secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb
> /verbose
>
> 4. Save this Notepad file as Reset.cmd
>
> 5. Double-click the Reset.cmd file to run the script.
>
> Note: This script file may take a long time to run. Additionally, you have
> to run this script as an administrator.
>
> 6. Install Windows XP SP3.
>
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Desktop Experience -
> Windows Vista Enthusiast
>
> ---------------------------------------------------------------
>
> "Ken G." wrote:
>
> Yes, I'll probably do the same and forget about the upgrade. I've wasted a
> whole day on this.
>
> I'm not saying anything against the people who offer genuine help here,
> even
> if the help is sometimes unhelpfull. e.g. when you go to KB12345 or
> whatever
> it will say something that directs to look at KB23543 which says read
> KB655237 and so on. You pretty soon forget where you started, and much of
> it
> is written in gobbledegook.
>
> My frustration is directed purely at Microsoft. Even if it told you what
> it
> was trying to access when access was denied it could help. It obviously
> fell
> over at a particular point, so why not disclose that point?
>
>
>
>
>
 
Shenan, I do agree. Something is wrong. However up until the SP3 issues
everything has worked and continues to work without SP3.

I backup daily any and all essential information to multiple drives. No
diagnostics from Microsoft or anything else I have run indicate what the
problem is. Like I said earlier, Ive learned my lesson in the past about any
major upgrade to the OS. Best not to do it. Best to buy the PC with it
already installed.

SP3 is relatively new, and I will not be surprised if a "patch" is released.
From what I have read in this forum and other tech sources, I am not the
only one having issues with it.

I'm due to get a new PC next year, so this will work fine till then.

Thanks for your support.

"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:%23YX5aQ0wIHA.4952@TK2MSFTNGP05.phx.gbl...
> <snipped>
>
> RHinNC wrote:
>> Ken, I feel your frustration. I too can not get SP3 to work for the
>> same reason as you (Access Denied) I hesitated before I tried to
>> install SP3, here is why:
>>
>> -Why break something that is not broke?
>> -I ran Win 95 until I could buy a new PC with XP SP2 on it.
>> -Past experience has shown me that making a major OS updated on a 3
>> year old PC is not a good idea.
>> -Never received but 2 BSOD in 3 years, one was after a corrupt
>> video driver installation, the other was when I tried to install
>> SP3. -I have Windows Live OneCare (you would have thought it should
>> have known I am trying to install SP3 and unabled Virus and Spyware
>> or basically turned itself off. (But i digress)
>> -I also run Spybot S&D and have since it came out. I use my PC 8-10
>> hours a day and not once has Live OneCare of Spybot found one
>> single issue. (I practice safe computing)
>>
>> So what am I going to do?
>>
>> Wait until I buy a new PC in a couple years with Vista SP5, or
>> Windows 7 and a SP or two have come out.
>>
>> Again, why break something that is not broke.
>
> Windows XP did not make it to SP5 in 6 years. Doubtful Windows Vista will
> do it.
>
> Technically - if you are having trouble installing SP3 - something *is*
> broke - you just don't notice it *yet*. You will - some patch or
> something will come along that you won't be able to use or that will crash
> things - and since it will be something 'smaller' that made the problem
> obvious to you - you may not be able to describe it as well or the number
> of people who have the problem (and thus the number of people working on
> resolving it) will be smaller.
>
> My suggestion is to clean your machine - follow all the advice given (so
> far and in this response) to do so properly - make a backup of your
> cleaner machine and try the installation of SP3. You'll come out ahead in
> many ways. You'll know more about your machine (what's there, what
> shouldn't have been there, how to fix it if things go wrong instead of
> paying someone $100 to format it and lose everything you have...) you'll
> have a machine that is likely to be performing better (if not for SP3 -
> then for the fact that you took the time to clean it up - maintain it like
> you would any other important piece of equipment you don't want to have to
> purchase new every so often in order to get it working properly again.)
> and you'll have one 'major hurdle' past that you will not have to worry
> about again as long as you stick with that computer (service pack
> installations.)
>
> So you want a step-by-step that is likely to lead to a successful SP
> installation? (You have to do every step.)
>
> I would suggest (some steps may overlap what they fix - but...):
>
> 1) Method 3 of this article:
> http://support.microsoft.com/kb/949377
> 2) Reboot.
> 3) Methods 1 & 2 of this article:
> http://support.microsoft.com/kb/943144
> 4) Reboot.
> 5) Use the tool from here:
> http://www.codeplex.com/aureset
> 6) Reboot.
> 7) Check your disk (System - usually C) for errors using this:
> http://support.microsoft.com/kb/315265
> 8) Do a full antivirus scan using your updated AV program.
> 9) Do a full AntiSpyware scan using SuperAntiSpyware:
> http://www.superantispyware.com/ (free edition will
> work fine for this) and clean what it finds.
> 10) Perform a disk cleanup using this (including get rid of
> all system restore points but the latest):
> http://support.microsoft.com/kb/310312
> 11) Use CCleaner (latest Slim download) to cleanup
> excess files - don't worry with the registry yet:
> http://www.ccleaner.com/download/builds
> 12) Perform a full disk defragmentation:
> http://support.microsoft.com/kb/314848
> 13) Download the full IT version of Service Pack 3:
> http://snipurl.com/29hzu
> 14) Reboot.
> 15) Make one last backup of your important files (at least)
> - don't forget documents, pictures, music, contacts, emails,
> favorites/bookmarks, spreadsheets, and other files you
> created/downloaded. Product keys, installaable downloads
> for applications you use, etc. The best way to accomplish
> this would be a complete image of your machine using
> something like TrueImage or Ghost.
>
> 16) Look through the following links - make sure none of
> them apply to you (fix those that do):
>
> WinXP SP3 - Read all prerequisites for a successful installation
> http://msmvps.com/blogs/harrywaldro...requisites-for-a-successful-installation.aspx
>
> Steps to take before you install Windows XP Service Pack 3
> http://support.microsoft.com/kb/950717
>
> Release Notes for Windows XP Service Pack 3
> http://download.microsoft.com/download/c/d/8/cd8cc719-7d5a-40d3-a802-e4057aa8c631/relnotes.htm
>
> http://msinfluentials.com/blogs/jes...ed-computer-boot-after-installing-xp-sp3.aspx
> [NB: The above has been updated many times and now includes "a small tool
> that will detect the IntelPPM problem and mitigate it before installing
> [WinXP SP3]."
>
> You receive a "Stop 0x0000007E" error message after you upgrade to Windows
> XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based
> computer
> (Revised 06 May-08)
> http://support.microsoft.com/kb/888372
>
> 17) Try to install Service Pack 3 by running the full
> download file...
>
> 18) Come back - let us know...
>
> Seems like a lot to do, eh? I agree.
>
> However - it's laid out there for you to follow. Whether or not you try
> it - that's up to you. If you already maintain backups or use some of the
> tools to maintain your computer - it likely won't be that difficult - if
> you don't - you should likely learn anyway. A computer is not a toaster -
> you are adding components and changing it all the time - whether you think
> of it that way or not - you already mess with its internal workings
> everyday you utilize it. The stuff given above is just a minor look at
> how you (in some cases) should be taking care of it periodically anyway.
> Like you take your car in to have the oil changed, you take the trash out
> of your home, you clean your gutters, you mow your lawn, you pay your
> bills... Just to keep something else going. -)
>
> If done right - you only lose time if it does not work. If it does work -
> you utilized time and learned something/got something accomplished.
>
> Or you can find someone to pay to do it or just hope you can use Windows
> XP just long enough where you cannot get updates because they require
> SP3 - and then switch to something else *suddenly* - as most people like
> to do and complain about the differences. heh Chances are you can easily
> live without SP3 forever - some people still use Windows 98/ME/2000 after
> all.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
 
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