XP not detecting hardware (touchpad)

[vmpe22]

My ACER Aspire 5610 laptop froze recently and I had to restart it but when I
did the touchpad (Synaptics TouchPad v6.2 on PS/2 Port3) was not working
anymore. Therefore, I uninstalled the driver in order to try re-installing
it hoping it would work. However, now the laptop does not detect the
touchpad so even if I install the driver it does not work now (according to
the 'mouse properties' this device is working properly).

The interesting thing is that every time I restart my laptop I get a message
telling me that a 'printer' was detected even though I don't have any printer
installed neither locally nor in a network. The installation of this
'printer' always fails.

How can I force the computer to detect my touchpad? Do I have it assigned
to the right Port? This touchpad came with the laptop and has been working
fine all the time.

 

[sdlomi2]

"vmpe22" <vmpe22@discussions.microsoft.com> wrote in message
news:7BDC6CD9-24A3-49FE-B1F4-9B78BE18768B@microsoft.com...
> My ACER Aspire 5610 laptop froze recently and I had to restart it but when
> I
> did the touchpad (Synaptics TouchPad v6.2 on PS/2 Port3) was not working
> anymore. Therefore, I uninstalled the driver in order to try
> re-installing
> it hoping it would work. However, now the laptop does not detect the
> touchpad so even if I install the driver it does not work now (according
> to
> the 'mouse properties' this device is working properly).
>
> The interesting thing is that every time I restart my laptop I get a
> message
> telling me that a 'printer' was detected even though I don't have any
> printer
> installed neither locally nor in a network. The installation of this
> 'printer' always fails.
>
> How can I force the computer to detect my touchpad? Do I have it assigned
> to the right Port? This touchpad came with the laptop and has been
> working
> fine all the time.

Will a usb-mouse work? s

 

[RalfG]

Try system restore to the day before the freeze happened. Sounds like the
touchpad driver was corrupted or otherwise interfered with by something
(likely software).

"vmpe22" <vmpe22@discussions.microsoft.com> wrote in message
news:7BDC6CD9-24A3-49FE-B1F4-9B78BE18768B@microsoft.com...
> My ACER Aspire 5610 laptop froze recently and I had to restart it but when
> I
> did the touchpad (Synaptics TouchPad v6.2 on PS/2 Port3) was not working
> anymore. Therefore, I uninstalled the driver in order to try
> re-installing
> it hoping it would work. However, now the laptop does not detect the
> touchpad so even if I install the driver it does not work now (according
> to
> the 'mouse properties' this device is working properly).
>
> The interesting thing is that every time I restart my laptop I get a
> message
> telling me that a 'printer' was detected even though I don't have any
> printer
> installed neither locally nor in a network. The installation of this
> 'printer' always fails.
>
> How can I force the computer to detect my touchpad? Do I have it assigned
> to the right Port? This touchpad came with the laptop and has been
> working
> fine all the time.

 

[vmpe22]

I wrote to Acer and got the solution fro them. There was a key combination
(FN + F7) that activates the touchpad and it seems that during the crash it
was deactivated somehow. All I had to do was uninstall the driver, then
uninstall the hardware and re-start. Then it was detected and installed and
then with the keys I turned on.

That problem with the 'printer' seems to have been created by me when trying
to install a driver.

It's all good now ... thanks

"RalfG" wrote:

> Try system restore to the day before the freeze happened. Sounds like the
> touchpad driver was corrupted or otherwise interfered with by something
> (likely software).
>
> "vmpe22" <vmpe22@discussions.microsoft.com> wrote in message
> news:7BDC6CD9-24A3-49FE-B1F4-9B78BE18768B@microsoft.com...
> > My ACER Aspire 5610 laptop froze recently and I had to restart it but when
> > I
> > did the touchpad (Synaptics TouchPad v6.2 on PS/2 Port3) was not working
> > anymore. Therefore, I uninstalled the driver in order to try
> > re-installing
> > it hoping it would work. However, now the laptop does not detect the
> > touchpad so even if I install the driver it does not work now (according
> > to
> > the 'mouse properties' this device is working properly).
> >
> > The interesting thing is that every time I restart my laptop I get a
> > message
> > telling me that a 'printer' was detected even though I don't have any
> > printer
> > installed neither locally nor in a network. The installation of this
> > 'printer' always fails.
> >
> > How can I force the computer to detect my touchpad? Do I have it assigned
> > to the right Port? This touchpad came with the laptop and has been
> > working
> > fine all the time.
>
>
>