XP home edition

  • Thread starter Thread starter sondra
  • Start date Start date
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sondra

Hi, my computer has an error message, windows root system32hal.dll is missing
or corrupt. how do I fix this problem. I did not try to upgrade when the
error started, my computer came with XP already installed. Any suggestion? I
tried F8 and had no luck on any of the options.....Help! Please!
 
"sondra" <sondra@discussions.microsoft.com> wrote in message
news:DDB87125-34C4-4486-B0B6-D729B3591D62@microsoft.com...
> Hi, my computer has an error message, windows root system32hal.dll is
> missing
> or corrupt. how do I fix this problem. I did not try to upgrade when the
> error started, my computer came with XP already installed. Any suggestion?
> I
> tried F8 and had no luck on any of the options.....Help! Please!

http://support.microsoft.com/kb/314477

Start with method 4 in your case. If problems in method 4, report back here
with details.

Dave
 
thanks for the advice however I do not have a windows XP disk. should one
have come with my computer? Anytime i touch a key on the keyboard the system
tries to reboot, thats when the error message occurs. Do I need to purchase a
copy of windows XP

"Lil' Dave" wrote:

> "sondra" <sondra@discussions.microsoft.com> wrote in message
> news:DDB87125-34C4-4486-B0B6-D729B3591D62@microsoft.com...
> > Hi, my computer has an error message, windows root system32hal.dll is
> > missing
> > or corrupt. how do I fix this problem. I did not try to upgrade when the
> > error started, my computer came with XP already installed. Any suggestion?
> > I
> > tried F8 and had no luck on any of the options.....Help! Please!
>
> http://support.microsoft.com/kb/314477
>
> Start with method 4 in your case. If problems in method 4, report back here
> with details.
>
> Dave
>
>
>
 
You obviously have some method of access to the internet. You need to
download the diagnostics appropriate to your hard drive manufacturer on your
PC. Hopefully, its in a format that can be converted to boot media
appropriate to your PC. After booting from that media, have it check out
your hard drive.

Some form of recovery media should have come with your PC. It may be in
form of boot CD, or, onboard hidden recovery partition accessed via bios
selection or boot media, or, some other method. Recovery media will wipe
everything, and make the PC as when new. With the exception of some late
PCs, all your data files, desktop settings, internet settings, and so forth
will be gone as there is no repair option using recovery media.
Dave
"sondra" <sondra@discussions.microsoft.com> wrote in message
news:E8742734-B86C-40BC-9A0C-92354D7490EA@microsoft.com...
> thanks for the advice however I do not have a windows XP disk. should one
> have come with my computer? Anytime i touch a key on the keyboard the
> system
> tries to reboot, thats when the error message occurs. Do I need to
> purchase a
> copy of windows XP
>
> "Lil' Dave" wrote:
>
>> "sondra" <sondra@discussions.microsoft.com> wrote in message
>> news:DDB87125-34C4-4486-B0B6-D729B3591D62@microsoft.com...
>> > Hi, my computer has an error message, windows root system32hal.dll is
>> > missing
>> > or corrupt. how do I fix this problem. I did not try to upgrade when
>> > the
>> > error started, my computer came with XP already installed. Any
>> > suggestion?
>> > I
>> > tried F8 and had no luck on any of the options.....Help! Please!
>>
>> http://support.microsoft.com/kb/314477
>>
>> Start with method 4 in your case. If problems in method 4, report back
>> here
>> with details.
>>
>> Dave
>>
>>
>>
 
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