B
Bob Henson
I've Googled this problem and found quite a few folk with the same
problem, but so far no one has a definitive answer - can anyone help
please? On two different machines, XP (Pro on one, Home on the other)
hangs at the splash screen after the progress indicator has run for a
few seconds. It is necessary to power down completely to get out of it
(reset doesn't work). On restarting and selecting "start normally from
last known good configuration" both machines restart just fine. I
suspect that the problem began after a Microsoft update was installed a
while back, but can't identify which one. On this machine (very similar
in spec to my partner's machine), all is fine - and it has had the same
updates (all that have been offered by the update site, fully up to
date) so that may be a red herring.
Suspecting a driver to be causing the problem, I replaced the obvious
ones with the latest ones - NVidia video drivers, latest monitor drivers
etc. to no avail. I added /sos to boot.ini to disable the spalsh screen
to try to see if a driver was causing the problem, but they all seemed
to load OK (albeit they flashed across the screen a tad quickly) and the
system then hung at a low resolution blue screen with just the words
"Microsoft (R) Windows (R) Version 5.1 (Build 2600: Service Pack 2) 1
System processor [1280 Mb Memory]" I haven't tried enabling a boot log
yet as it seemed to pass the driver load stage OK anyway, so I doubt it
will help me much.
As both machines start just fine on the second attempt every time, might
it be that something is causing a problem during the shut down which
shows up at the restart, but is bypassed on the next boot to the
penultimate configuration?
Can anyone help, or make any suggestions as to where I should look next?
Regards,
Bob
problem, but so far no one has a definitive answer - can anyone help
please? On two different machines, XP (Pro on one, Home on the other)
hangs at the splash screen after the progress indicator has run for a
few seconds. It is necessary to power down completely to get out of it
(reset doesn't work). On restarting and selecting "start normally from
last known good configuration" both machines restart just fine. I
suspect that the problem began after a Microsoft update was installed a
while back, but can't identify which one. On this machine (very similar
in spec to my partner's machine), all is fine - and it has had the same
updates (all that have been offered by the update site, fully up to
date) so that may be a red herring.
Suspecting a driver to be causing the problem, I replaced the obvious
ones with the latest ones - NVidia video drivers, latest monitor drivers
etc. to no avail. I added /sos to boot.ini to disable the spalsh screen
to try to see if a driver was causing the problem, but they all seemed
to load OK (albeit they flashed across the screen a tad quickly) and the
system then hung at a low resolution blue screen with just the words
"Microsoft (R) Windows (R) Version 5.1 (Build 2600: Service Pack 2) 1
System processor [1280 Mb Memory]" I haven't tried enabling a boot log
yet as it seemed to pass the driver load stage OK anyway, so I doubt it
will help me much.
As both machines start just fine on the second attempt every time, might
it be that something is causing a problem during the shut down which
shows up at the restart, but is bypassed on the next boot to the
penultimate configuration?
Can anyone help, or make any suggestions as to where I should look next?
Regards,
Bob