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I'm running Windows XP SP2.
My printer is an HP 3210 connected by USB and has been working perfectly for six months.
Suddenly I have a problem. Occasionally printing works ok but mostly when printing, from any
source, the printer starts to print then after a few lines it stops and the PC freezes (no mouse, no
keys, no clock movement). The only way out is to switch off at mains.
The only change made recently is from wired mouse to wireless logitech optical one.
I've tried the following:-
Re- installed mouse with latest software from web.
Re-installed Printer and checked HP site which says my software and drivers are latest version.
Cleaned Registry using Regseeker.
Installed a friend's HP 990cxi printer which works perfectly (also on USB)
The event log in admin tools shows a print error but says the description for Event ID 6161 cannot
be found - "the local computer may not have the necessary registry info or message dll files to
display messages..."
If anyone has any ideas as to what the problem might be I'd love to hear them.
My printer is an HP 3210 connected by USB and has been working perfectly for six months.
Suddenly I have a problem. Occasionally printing works ok but mostly when printing, from any
source, the printer starts to print then after a few lines it stops and the PC freezes (no mouse, no
keys, no clock movement). The only way out is to switch off at mains.
The only change made recently is from wired mouse to wireless logitech optical one.
I've tried the following:-
Re- installed mouse with latest software from web.
Re-installed Printer and checked HP site which says my software and drivers are latest version.
Cleaned Registry using Regseeker.
Installed a friend's HP 990cxi printer which works perfectly (also on USB)
The event log in admin tools shows a print error but says the description for Event ID 6161 cannot
be found - "the local computer may not have the necessary registry info or message dll files to
display messages..."
If anyone has any ideas as to what the problem might be I'd love to hear them.
