Wrong Trend PC-Cillin

  • Thread starter Thread starter NormL
  • Start date Start date
N

NormL

I downloaded the wrong file for PC-cillin Internet Security 2008. By
that, I mean I downloaded the 64-bit version and when I ran it, I was
told to download the 32-bit version and run that one. I did what was
said and it works fine. BUT!!! I now have 2 shortcuts on my desktop, 1
for the 32-bit (works fine) and 1 for the 64-bit version (doesn't work).
So I tried to delete the 64-bit shortcut, but am told the destination
folder (I presume the Trashcan) is not accessible, even after I give it
Admin permission. If I uninstall PC-cillin, will it delete everything
PC-cillin or what?? Then, can I download and re-install PC-cillin? I
am able to install it on 3 computers, and own 3 computers, so if I
download and reinstall it for this one, I'll be 1 short for my desktop.

EDIT: I was wrong in saying I have 2 shortcuts. They aren't
shortcuts, but are the icons for running the programmes. Now how do I
get rid of the icon for the 64-bit version of PC-cillin? I also noted
in their blurb about installation that after installation, you cannot
uninstall Internet Security 2008. What's with that??
 
Contact Trend support.

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"NormL" <NormL.3ahcx2@no.email.invalid> wrote in message
news:NormL.3ahcx2@no.email.invalid...
>
> I downloaded the wrong file for PC-cillin Internet Security 2008. By
> that, I mean I downloaded the 64-bit version and when I ran it, I was
> told to download the 32-bit version and run that one. I did what was
> said and it works fine. BUT!!! I now have 2 shortcuts on my desktop, 1
> for the 32-bit (works fine) and 1 for the 64-bit version (doesn't work).
> So I tried to delete the 64-bit shortcut, but am told the destination
> folder (I presume the Trashcan) is not accessible, even after I give it
> Admin permission. If I uninstall PC-cillin, will it delete everything
> PC-cillin or what?? Then, can I download and re-install PC-cillin? I
> am able to install it on 3 computers, and own 3 computers, so if I
> download and reinstall it for this one, I'll be 1 short for my desktop.
>
> EDIT: I was wrong in saying I have 2 shortcuts. They aren't
> shortcuts, but are the icons for running the programmes. Now how do I
> get rid of the icon for the 64-bit version of PC-cillin? I also noted
> in their blurb about installation that after installation, you cannot
> uninstall Internet Security 2008. What's with that??
>
>
 
I uninstalled PC-cillin using the Control Panel, then deleted the
desktop icons, then re-downloaded the proper 32-bit version and
installed. Everything is OK. Also, when it installs, it automatically
shuts off Windows Defender, etc. I also made sure to disconnect from
the 'Net while loading the programme, then reconnected to get the latest
update.
 
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